Enpass Password Manager User Reviews

Enpass Technologies Private Limited

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Big problem, iOS Bug, stuck on a endless bug, indian robber abishek works for them

If the user is on a flight who can activate their app. I am a premium user, and the iOS bug / makes you reactivate the app, every few days, none of the other premium apps, ask you to keep reactivating, this is a flaw of enpass, otherwise it works ok.. The problem is the developer says they fixed this serious bug, but it just happens again and again. Their support don’t even want to acknowledge they will fix it, the developer put an endless to loop to reactivate premium users on iOS. But what if you are not able to connect and you are stuck in the desert or on a flight, or have gone on a cruise ship. Does the developer really think we have to keep emailing them endlessly? I can replace your app in 5 minutes? do you really want to waste my time?the robber who works for them is called abishek, he sends you the same message every time and takes control of your passwords by deactivating your paid account

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.IRC

a year ago

Response from developer

We apologize for the inconvenience. Enpass is aware of this issue, and the technical team is actively working on releasing a fix very soon. Once it is released, we will be sure to inform you about it.

Google needs to get better

Google, completely, and repeatedly locked me out of my passwords, because they said my account is full.I set enpass up years ago but now it won’t let me autofill because it says to finish serring it up, where is the set up link.

Kinnarinen

a year ago

Response from developer

We are sorry to see that you didn't have a 5-star experience with Enpass. We would like to know more about your experience; it helps us improve. Therefore, please contact our support team at support@enpass.io asap, and they will investigate this(please do share the error screenshot). Thank you for your time.

Good app but you have to be careful

The app is good and has potential but there are some bugs in both the iPhone and Mac app that are very easy to resolve. However, the company's support is very bad and they don't even respond to emails even if they are a premium user. So be very careful about keeping your passwords in this app because you could end up losing access due to a bug and unfortunately you won't have support to help.

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KleuberSantos

a year ago

Response from developer

We are sorry to see that you didn't have a 5-star experience with Enpass. We would like to know more about your experience; it helps us improve. Therefore, please do update the review with the ticket ID, and they will investigate this. Thank you for your time.

Just works

I rarely write reviews but I a year ago I committed to switch from the same weak password everywhere to unique passwords all generated with Enpass. It works on all my devices, syncs seamlessly and does what I want. Passwords are still a pain but the switch has been worth it and Enpass works well when you take the time to put in all your passwords. I can share passwords easily with my kids for stuff like Netflix, and keep my own stuff private as well. Haven’t used the other competitors out there but I really like the chance to pay once and be done. Unexpected use case: parents. My parents use their birth date as their password, so got them a license as well and spent a day setting them all up and helped them change their passwords and now they’re up and running well so I’m less scared they’re going to get scammed out of their life savings.

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chrisw 03

a year ago

Response from developer

Hey, Thank you for using Enpass and writing your review! We’re glad that you found what you were looking for. It is our goal to keep our users always happy with this app. We would just like to say thank you for being a part of our Enpass family.

Love it, but iOS 17 broke something

The latest iOS update is preventing me from pasting into forms from enpass. Since updating I need to press info on the credential list item and copy the password to the clipboard from the credential page instead of just tapping the credential list item and everything autofilling.

This isn't the only app I have that was broken by this iOS update so I by no means blame the developers. No changes to settings or any other options have been changed aside from the OS update. I haven't seen anyone else talking about this, so it may be a bug localized to my device.

I just want my experience known incase there are others who are frustrated by a similar experience.

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JoRomanko

a year ago

Response from developer

We're very sorry to see your experience was less than a 5-star rating. We would like to know more about your experience; it helps us improve our product and rating. So do contact us at support@enpass.io, and our support team will look into this. Hope to hear from you soon!

Big problem, iOS Bug, stuck on a endless bug

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.IRC

a year ago

Response from developer

I used to love enpass but

Lately with each update and continual "it's been a while" 2fa prompts, I'm highly disappointed.

Time to look elsewhere unfortunately.

Jay-444

a year ago

Response from developer

A fix has been implemented with the release of the new stable Enpass version, v6.9.3 for iOS. We kindly request you to consider Force closing the Enpass Application and then reinstalling it.

Great app very poor support

The product is great but the support is the worst I have seen for an online product in my lifetime. They just send you emails referring you to the manual you already have.

leeann#rdrd

a year ago

Response from developer

We apologize for not meeting your expectations and providing a less than 5-star experience with Enpass. Kindly update this review with the assigned ticket ID, and we will thoroughly investigate the matter. We appreciate your time and feedback.

Feels nice looks nice

But hangs and crashes a bit too often to be considered reliable.

PINGU543

a year ago

Response from developer

We are sorry to see that you didn't have a 5-star experience with Enpass. We would like to know more about your experience; it helps us improve. Therefore, don't hesitate to contact our support team at support@enpass.io, and they will investigate this.

Very good

I'm happy with the app from Mac to iOS, nothing wrong so far

austinb868

a year ago

Response from developer

Thank you for your review! We're so happy to see you're enjoying Enpass.😊🤝🌏 We wouldn't be where we are today without the support of our wonderful customers. Cheers!🤝🌏🙏🔒👍