Ride Systems User Reviews

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Not sure how it works

I’m sitting in the New Orleans airport trying to find out if I can use the bus system to get where I need to go. It’s showing one green route it seems to go inside the airport to one stop just outside the airports at a parking lot. Are there Other other routes available?

Asa programmer I don’t find this intuitive. There should be a screen that allows me to pick the routes from a list rather than a map which is hard to follow on a small phone screen in an unfamiliar city.

Maybe there is only one route in NOLA but it would be nice if it told me that. If I expand the map it shows me the points of interest like the zoo, Irish channel, canal st where the hotels are but I can’t select the destinations to find a bus route there?
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The interface is so confusion

The interface is not friendly. It took me a long time to familiar with this app. But I still can not figure out how to pull out the pdf version of the schedule.

Only works mon-fri

This app does not work at all on the weekends. It is supposed to track the free trolley service in downtown stamford. Trolly does not show up on the app on saturday or sunday - but trolley is definitely running on the weekends because I see it passing by.

App is awful

The pickup times are 10-30min off where the trolley’s location is. That is if the app even updates correctly to show where the trolly is. You have no idea where your location is compared to the nearest trolly stop, if you click the location button is way off. The only thing this app is good for is seeing where the trolly stops are, even then you have to open google maps to see how to get there from your location. Other than that your guessing when the trolly comes. App needs work.
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Needs routing across multiple bus routes.

Our community has multiple bus routes and has adopted this to track them. However, there is no indication of when/where to transfer to other routes in order to get to your final destination. Also, you can’t even view multiple routes at the same time to see where they might intersect. Wish this would integrate with Google maps.
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It works

Set your favorites so it’s easy to call up the route you wanna see. It’s not the sleekest app but all I need it to do is tell me when the next shuttle arrives. The fact you can watch the location of the shuttle as it travels is cool.

Response from developer

Thank you for the review! We are glad you are having a positive experience with the app. If you have any suggestions or anything more you'd like to see, let us know at marketing@ridesystems.net.

Horrible, you can’t plan with this app

This app is really horrible. It show the shuttle jumping around and changing directions. The times change constantly and doesn’t show your location. There is no way you can plan with this app. Shuttles sometimes will arrive as late as an hour later than estimated times.

I would give negative stars if I could.
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Worked well

It does require at least small familiarity with the bus systems. But if you have it, this app is great for tracking your ride.

Useless | Poorly Designed

One of the most useless apps I’ve ever used. No schedules, terrible interface. Slow responsiveness.

There are virtually no useable features. Even the bus route layout is terribly designed for viewing.

Don’t waste your time using this. Just use the website for the UW Shuttle instead. You’ll thank me later.
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Clunky interface, limited functionality

If you’re not familiar with the area, this app won’t help you one bit. It’s designed with the assumption that you already know where you are, which bus route you need, and where the nearest stop is for that route. It doesn’t show you where you are or help you plan how to get from A to B. It will show you one route at a time and the current location of any bus on that route, and that’s it.

And for an app that pretty much only does one thing, it doesn’t even do it well. The “routes” and “current location” icons are confusingly similar, your location isn’t shown on the map, and the menu buttons are backwards of convention. When selecting a route, the route icons are much larger than necessary, resulting in the menu taking up way too much of the screen. Also, selecting a new route resets the map’s center and zoom level, which would be fine if it showed a dot for your location, but instead you have to manually find yourself on the map again.

Bottom line: this app is okay for showing you where busses are, and not okay for anything else you’d expect it to do.
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Response from developer

Thank you for your feedback! This is the type of feedback we love to see so that we can make improvements to the app moving forward. We are always working to improve the app and its functionality. If you have more ideas, please send those to support@ridesystems.net. The application does have the ability to show your current location. If you tap the arrow icon in the top left corner of the screen, it will drop a pin at your current location.

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