This app does not work at all on the weekends. It is supposed to track the free trolley service in downtown stamford. Trolly does not show up on the app on saturday or sunday - but trolley is definitely running on the weekends because I see it passing by.
The pickup times are 10-30min off where the trolley’s location is. That is if the app even updates correctly to show where the trolly is. You have no idea where your location is compared to the nearest trolly stop, if you click the location button is way off. The only thing this app is good for is seeing where the trolly stops are, even then you have to open google maps to see how to get there from your location. Other than that your guessing when the trolly comes. App needs work.
Our community has multiple bus routes and has adopted this to track them. However, there is no indication of when/where to transfer to other routes in order to get to your final destination. Also, you can’t even view multiple routes at the same time to see where they might intersect. Wish this would integrate with Google maps.
Set your favorites so it’s easy to call up the route you wanna see. It’s not the sleekest app but all I need it to do is tell me when the next shuttle arrives. The fact you can watch the location of the shuttle as it travels is cool.
Developer Response
Thank you for the review! We are glad you are having a positive experience with the app. If you have any suggestions or anything more you'd like to see, let us know at marketing@ridesystems.net. This app is really horrible. It show the shuttle jumping around and changing directions. The times change constantly and doesn’t show your location. There is no way you can plan with this app. Shuttles sometimes will arrive as late as an hour later than estimated times.
I would give negative stars if I could.
It does require at least small familiarity with the bus systems. But if you have it, this app is great for tracking your ride.
One of the most useless apps I’ve ever used. No schedules, terrible interface. Slow responsiveness.
There are virtually no useable features. Even the bus route layout is terribly designed for viewing.
Don’t waste your time using this. Just use the website for the UW Shuttle instead. You’ll thank me later.
If you’re not familiar with the area, this app won’t help you one bit. It’s designed with the assumption that you already know where you are, which bus route you need, and where the nearest stop is for that route. It doesn’t show you where you are or help you plan how to get from A to B. It will show you one route at a time and the current location of any bus on that route, and that’s it.
And for an app that pretty much only does one thing, it doesn’t even do it well. The “routes” and “current location” icons are confusingly similar, your location isn’t shown on the map, and the menu buttons are backwards of convention. When selecting a route, the route icons are much larger than necessary, resulting in the menu taking up way too much of the screen. Also, selecting a new route resets the map’s center and zoom level, which would be fine if it showed a dot for your location, but instead you have to manually find yourself on the map again.
Bottom line: this app is okay for showing you where busses are, and not okay for anything else you’d expect it to do.
Developer Response
Thank you for your feedback! This is the type of feedback we love to see so that we can make improvements to the app moving forward. We are always working to improve the app and its functionality. If you have more ideas, please send those to support@ridesystems.net.
The application does have the ability to show your current location. If you tap the arrow icon in the top left corner of the screen, it will drop a pin at your current location. The app crashes regularly, and when it is “working” it doesn’t track the shuttles correctly.
This app is the quintessential example of why cross-platform application frameworks produce pure trash. The UI is nonstandard, and glacially slow, the app is full of bugs and strange and weird interactions. There’s no schedule, just the departure time of the next shuttle/bus. It takes an unbelievably long time to actually get to the departure times. Also the word “security” might be entirely unfamiliar to this developer as I can look at the routes, real time location and routes of all of the companies, universities and communities that RideSystems supports all within this same app. This is a monumentally bad design and is ready-made to be abused. Overall it’s better to just wait on the side of the street wondering if a shuttle or bus will arrive than to use this sorry excuse for an app. The sad thing is this company probably charges an exorbitant amount of money for this trash.
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