Useless DOES NOT WORK
App continues to attempt set up mode
Needs a Water Softener App
Response from developer
Thank you for your feedback. We understand your concerns and are actively working on enhancing our app for a better user experience. We also appreciate your input on improving product instructions. Your insights are valuable to us.
No options on app for Water Softener
Please develop this technology or remove the mobile device picture from the advertising labels.
Response from developer
Thank you for sharing your feedback. We appreciate your input on the desire for water softener support on our app. While our current plans don't include expanding to water softeners, we value your suggestions and will consider them as we continually evolve our offerings.
Water Softener not water heater
The 450t water softener I bought has WiFi option but there are no apps through your company. Please fix so those of us with water softener units will have the same option to check the softener menu and details from our phones too.
Response from developer
Thank you for sharing your thoughts with us. We're taking note of your interest in extending app support to products like the 450t water softener. Your feedback is valuable as we explore potential enhancements.
How do I add water softner
Not working
Need update
Company does not honor their warranty
Response from developer
Hello bobby 68, Thank you for reaching out to us about the gas sensor issue on your Water Heater. We apologize for any inconvenience you've faced, and we understand the importance of a reliable warranty. We regret any frustration caused and appreciate your feedback. For further assistance or to discuss this matter, please feel free to call our customer support number at +800-527-1953. We've recently launched a new version of our app with several enhancements, aiming to provide an improved user experience. We encourage you to try it out. Thank you for your understanding, and we look forward to the opportunity to better serve you in the future.
