Ent Mobile Banking User Reviews

Reviews Summary

Top reviews

ENT. Itโ€™s my only bank!!!!

Iโ€™m so happy with ENT! I have been with this bank for many years. I have seen and watched them grow and open up so many more branches. Which is so important to me, because I have moved so much with my job. I needed them close. I just want to tell them how excited I am to watch them grow! But also that Iโ€™m proud to be apart of such a great institution! Thank you ENT for being a comfortable place to hold my money. I doubt Iโ€™ll ever have another bank!

Your team has provided me with immediate help when I was desperate! You will always be the best banking institution that I have used!!!!
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Amazing! โ€ฆ and I donโ€™t leave reviews normally.

Iโ€™ll make this short and simple. I over from where I started my account in CO, but I refuse to give up my bank bc it is the best there is and I have lived from Alaska to Florida! This app makes it so easy for me to be able to control my accounts and cards, the bank and their associates are amazing, kind and always helpful. They are very quick to respond too! All around good.

Ok, that wasnโ€™t to short but โ€ฆya get it, right? ;)
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ENT Mobile

ENT mobile is good with exception of bill pay. Not always dependable and takes a long time to load bills is list mode, calendar mode works better. If you are in a hurry or last minute bill payer like me you will be let down at some point. This is because the bill payer will not load properly or in maintenance mode a lot on the bill payer portion on ENT mobile or website when setting up payments a day or two before they are due. Hey I donโ€™t have lots of money in my checking and need to pay bills based on my paycheck without dipping into my emergency savings. If you pay you bills many days advance because you maintain a large checking balance or auto pay you will be happy with the quirks of the system. If you are like me, you have been warned of potential drama trying to schedule a bill payment last minute day or two before due.
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Great Service

My experience with Ent has always been favourable and the dominant impression is excellent service.
Gratefully, John Flanagan

Easy to use banking app!

Entโ€™s banking app experience is easy, user-friendly & accessible. It also feels secure. In addition, Iโ€™ve only had pleasant, professional experiences using Entโ€™s in-person banking services.

My only recommendation would be to add the service or ability to โ€œsendโ€ Zelle payments using the Ent banking app. I need to research or ask why this service it is not currently available.
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Change recommendations

Please add Zelle as a payment option thru the bank. Also as a business I am unable to do all my banking with ENT because you do not offer ACH PAYMENTS. Also we tried out your bill pay and did not realize that when you sent out a bill payment check that you didnโ€™t immediately remove the money from our account. Because off this we later moved the money out of that account and then the check you mailed bounced. If these things can be changed and added we would be able to move all our banking thru ENT. We really hope to work with you completely in the future
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Response from developer

Thank you for the feedback. We are always looking to improve our member's experience and to provide you with the best options to do your banking. We currently offer some ACH options for our business accounts through ACH origination services. Please contact a business specialist at 719-574-1100 or visit Ent.com for more information.

Easy

Easy to use. Very simple. Sometimes it will have a hiccup and take you to the sign in screen. No it is not my computer. It does it to my laptop and phone.

Mobile Deposit Option

It took some practice but the mobile deposit option has been a game changer for me.

Great customer service! Great app!

I got a car loan through Ent, and Iโ€™ve never used them before. Their app is super helpful and I can do all of the services on the app. I also have a lot of ent banks around me which is so convenient! Smooth process of transactions and getting a debit in person was super easy. They care for their members and I always get a helpful person. The only reason I decided to open an ent checking account was for the $200s they gave me as a credit for using them as a bank. But now I have it open bc I appreciate the service! Thanks guys!
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Bill pay

When we put in the address of our bill and submit it but what to make bufflehead sure the information is correct, how do we get back to the complete address. Very confusing for us older people. Help please. Thank you.

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