Better than a bank
Love my credit union. Better service, great locations, and staffed with professionals. I have been a member for over 30 years. Thanks BSCU. Keep up the good work.
It’s ok
The app is ok. I can log in and it shows my balance. The only issue I have with it is it doesn’t bring you to the login screen the next time the app is opened. I have to force quit the app and reopen it again. Must be a bug on iOS.
Well done!!
For many many years, I have been very satisfied with Bright Star Credit Union!!! You have served me well!!
Love the app
I do just about all my banking on line these days and absolutely love that I have the ability to do so use no the app even when traveling.
Thank you
I have enjoyed using the app, but sometimes it has been a bit slow to get to my accounts , when I needed too the most. I’m a over the road driver and sometimes I can’t get to a Publix up north and I need the app to respond as que. An as of lately it doesn’t update after transaction leaving you with a false account balance
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Review
We’ve never had any problems logging into our account. Thank you BrightStar for providing a secure a easy app.
Easy App
BrightStar app is super easy to have, nowadays there’s apps for everything. I just feel like it’s just easier on my end, to get everything done on the app and no complaint.
Easy to navigate
Easy to use site. Why make banking complicated? Site is very easy to get around in. Thanks.
Customer review
The application is not as up-to-date as others, it is not as easy to follow as the product or other needs. Also, Zelle is not available to make easy transfers. The transfer option makes the recipient click to accept and other steps. This is not as easy and simple when you have to call clients and show them how to accept funds.
Overall, not happy and feel that updates should be done.
Overall, not happy and feel that updates should be done.
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Alerts
It would be very helpful if you could send message alerts using customer phone number’s to what their daily balance is. Also send an alert when their debit card has been used and where with new balance. This way we can keep on top of our account better.
Other companies like Netspend do this. It’s so helpful.
Other companies like Netspend do this. It’s so helpful.
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