Trains are great app appalling
Hull trains ar the best but the app just keeps getting worse with each update and website pretty ghastly too. I buy tickets one at a time to avoid confusion.
Not very easy use
Had to fad about about with this app to get it to work. I don’t know if there are some bugs that need fixing maybe as it crashed a few times.
Wow... what a downgrade
I really liked the old app. No idea why it has been replaced with this garbage. It screams out "Developed by a cheap offshore outfit" as the usability is terrible. It just took me 25 mins to book two tickets due to bugs and general usability issues, e.g... remember my preference is extremely forgetful.
Bring back the old app and write this one off.
Bring back the old app and write this one off.
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Don't update unless you have to
Old app was excellent. This app looks fancier, but is unclear and crashes.
- Example of poor clarity: after searching, there are two "information" buttons that look the same (an "i" in a circle) that do differ t things.
- Example of crash: search for a train, click on info to see details of the journey, then hit back and it crashes.
- Example of poor clarity: after searching, there are two "information" buttons that look the same (an "i" in a circle) that do differ t things.
- Example of crash: search for a train, click on info to see details of the journey, then hit back and it crashes.
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M-Tickets just aren’t happening
The app works well enough as a means of checking train times and buying tickets, but there are loads of apps for that and websites on a desktop are still better. Where this app *should* win is the provision of M-tickets, which are tickets stored on your phone, getting round issues of losing / forgetting paper tickets. I happily used the app for this purpose for about a year, but I don’t now. The problem is that whenever I go to purchase an advance fare from the app it will only sell me a paper ticket for standard class, when often it will sell me an M-ticket for the exact same journey in first class. You used to be able to get standard class advance fares as M-tickets but it’s very hit and miss now. The result is that the app has lost it’s USP as far as I am concerned and I have stopped using it. I suspect that the problem is with the info that Hull Trains are putting into it, not the app itself, though from a user’s point of view that makes no difference.
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Really good app, just small improvements needed
Great app and very useful. Much better now the eTickets are available for use. 2 suggestions:
1. It would be great to be able to choose aisle, table, forwards etc. when making seat reservations.
2. It would be good to have a link to the HT timetable for quick reference, rather than having to scan through the journey planner for HT services.
Keep up the good work though.
1. It would be great to be able to choose aisle, table, forwards etc. when making seat reservations.
2. It would be good to have a link to the HT timetable for quick reference, rather than having to scan through the journey planner for HT services.
Keep up the good work though.
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works well BUT BE WARNED
This works great, but please be warned that if you use the Mticket function and need to change the time of your train or cancel your journey , Hull trains are unable to help in any way and can't do either of these things.
Mr
Best app so far, quick and spot on with the times and arrivals
Brilliant
Best travel app I have used so far. Needed to get a ticket fast so used app to check times select ticket class then buy, easy. Picked ticket up from machine at Kings Cross within the hour. Have not had the opportunity to try the electronic tickets yet but looking forward to using the app again. Just gives the info you need in a non cluttered interface even showed live arrivals and departures from selected station.
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has always worked well for me, though to be honest I use it rarely.
