Leave a Review Glooko
Not user friendly
Hard to sync and hard to check historywtfxg
Very confusing!
We were encouraged to do Glooko by our insulin pump rep. I like the concept of it, but the process of syncing (or linking?) devices to it is very confusing at best! Also, it says you have to have to have a PC, but all we have is iPads and WiFi! I have quit trying until I can find someone who’s familiar with Glooko to lead me through it! There has got to be a simpler way to accomplish this task!Show less$/@"
Doesn’t Sync Without a Lot of Trouble
Each time I use the app , to see current data, I have to log out, which takes a few minutes to do, then log back in, which takes another few minutes. Consequently, I hardly ever use it.
Also, there should be Face ID to log in.mjafr
Glooko is awesome!
I’ve been using Glooko for years and it is so easy to keep me data organized, easy to read and in one place! Very, very few interruptions and so nice now to be able to see my data from using the OmniPod 5 automated insulin delivery system with CGM data as well as insulin used data! Thanks Glooko! Keep up the great work!! : ) (smiley face)
Oh, and by the way, if you, the user, has a question-give them a call and they will figure it out! I haven’t had to call for years, but when I first began using the product, I called a few times to ask as well as inform - they were friendly and got back promptly with resolution.Show lessTomW-MN
Developer Response
Hello! Thanks so much for your wonderful feedback. We love hearing from our amazing users and we're happy to hear that you are finding our app to be useful! Please don't hesitate to reach out again should you require anything in the future.Doesn’t work
I sync my Omnipod dash with glooko but the data doesn't show up. Everywhere that i can check shows that sync has completed but according to Glooko, it has no data from me in nearly half a year.nuyghjhv
Convenient, but lacking
I only use this app because my provider wants me to since the clinic & hospital that I go to use it & my meter gets synced automatically. However, it lacks the ability to add meal photos or a line describing the meal (apart from the Notes section). More often than not, I don’t have the package of the food that I’m eating to get the nutrition information for it. For me, being able to see my portion sizes is more helpful than trying to count calories and carbs. I tried inputting everything I ate for a while but it was tiresome. I have 2 other apps that I like much better. Another thing that I don’t like is the inability to delete medication from the list once you entered it. I accidentally misspelled the name of 1 of my meds & couldn’t delete it so I had to enter it again. Since I’m not on that medication anymore, it would be nice to not have it in the list.Show lessAuntie mom
Developer Response
Hi there! We're sorry to hear that our app has not met all of your needs and expectations. We sincerely appreciate your feedback, as our goal is to design and offer the most valuable resource and tool that we can to our users. These suggestions are helpful and we thank you for taking the time to provide them. We've shared a detailed account of your feedback with our product team. Thanks again!Excellent App
Recent update broke my ability to login, or reset password from app. I am once again back in after resetting via website. Love the way it works with Fitbit!AB1968
Great app
If you are someone who likes everything in one place, this is the app. It has the best food log where you can search for food, enter your favorite special foods and it keeps a list of your favorite foods and computes the carbs for you.
It integrates and imports Dexcom CGM data, and insulin and carbs directly from Omnipod.
I have not been able to get it to successfully integrate with Apple health yet.
My only suggestions are:
1. It would be great if it directly sent the bolus instructions to the omnipod so you would not have to enter carbs and glucose reading into the PDM.
2. Because carbs are computed in the app and also entered into the omnipod, total carbs are doubled. Although on the Glooko report they are listed separately.Show lessbobjman
Developer Response
Hi there - Thanks so much for your wonderful feedback! We always love hearing from our amazing users, and we're so happy to hear that you are finding the app to be of such great use! Please don't hesitate to reach out again should you require anything in the future!Still not getting all my history on full site
Since last July 2021 I have contacted Glooko
Rep by email and I received one follow up and no response to any other email.
My dexcom not my Omnipod are totally syncing with the Glooko app. I get some of the information on the history file taunting but in other areas if the Glooko program my information is not syncing.Show lessTerry Goody
Finally!!
I’ve been looking for an app like this for a very long time. For something to connect to my reader, other food tracking apps, etc! And compile the data to give me trends and averages! Thank you!! It is nice now I have something tangible I can show my doc to share that the meds are no longer as effective as they used to be!! Thank you! Thank you! Thank you!Show lesstnj143
Developer Response
Hi there - Thanks so much for your wonderful feedback! We always love hearing from our amazing users, and we're so happy to hear that you are finding the app to be of such great use! Please don't hesitate to reach out again should you require anything in the future!
