Asana User Reviews

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  • Would be a 5 if these two are added

    The Asana iOS app has improved significantly. I actually enjoy using the iOS app and it’s my preferred interface. The comments below are for Asana in general.

    1. Please provide better file management. The current process is clunky and frustrating. Users should be able to put files in an hierarchical structure. There should also be a comprehensive search feature.

    2. The chat function is the least used function in my organization because it is buried so deep in the app. Users resort to Teams, Email and Whatsapp for project chat and discussion.
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  • Beautifully works as a WIP

    In search of a low cost WIP (work in progress) app and found this. We are forcing it to do what we want and it couldn’t be any happier. This app is amazing. It is flawless and every time we think “I wonder if we could implement this in the app?” .....we can. It does everything we need and not only allows us to communicate with those who depend on our services, but they can watch the progress on each of their items as well as see when it has shipped. Please don’t let this app ever die! Our business now relies heavily on it.
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  • A fantastic app

    I have spent endless hours in so many apps trying to understand their features, workflows, settings, etc and making my life fit to them. So frustrating! And it doesn’t ultimately work! But then I came across Asana. It has a simple interface and yet deep functionality. It’s beautiful in form and function. It’s intuitive. The web site as well as the app work so well. I find the app fully functional for most anything you want to do. This entire ecosystem was so well thought out. I use it every day. I would be lost without it. Thank you!!
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  • I like it, but clients do not.

    I like Asana especially when it comes to organizing tasks for brand design projects. However, my clients do not like Asana. They have mention that it is too frustrating when communicating on Asana. They suggest something easier to communicate their feedback on logo presentations. I got Asana to make it easier and have my process all organized and lined out for them to see what’s next on Asana. They can see what’s due and when. Which I love! I just wish some how the communication wasn’t a problem for my clients. They find it difficult to write their thoughts using Asana.
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  • Working well so far but wish I could upgrade for 1 person

    After watching and reading how to work with Asana I started to figure it out more and apply it to how I need to work. It works very well. I’m in the free tier at the moment which is a great thing Asana offers, others only do 30 days. BUT there are lots of missing features, most important to me in timeline view and templates.

    Most software nowadays you can unlock features with a paid upgrade and I feel this would be super easily for Asana to implement a paid upgrade for one account. Currently you need to pay for 5 users minimum to get the features to make the platform awesome. Seems like a quick fix to make just a one person upgrade or maybe even just a pay to unlock feature sort of thing. Because of that I’m not sure if I’m going to stick around or not. It’s 1/4 the price to get these features from other companies and as a one man business that is a substantial amount.
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  • Trash

    This app is trash. It lets me login and think that I am creating a new project and tasks, and once I’ve done a bit of work it throws an error “can’t sync with server. Download the latest version”. Well I downloaded this version 5 minutes ago and there I no newer version. But really? What kind of customer experience is this? I would prefer the app to crash completely before use rather than bait and switching me into doing work and then throwing all that work away during an error. I’m connected to WiFi but either way where is your offline mode? There’s seriously no queue so that offline entries can be persisted when you are online? Or in this case when you completely break the parity between mobile and your API.
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  • A distant third from desktop and iPhone version

    Asana desktop is great, and Asana on iPhone is also pretty good, but please fix the iPad app. It feels like little or no thought went into porting the iPhone version. If you only fix one thing here, fix the column proportions. Either make them resizable or dynamic or make them 50/50 instead of 75/25 or whatever it is. Seriously: when commenting on tasks, you give us a tiny, tiny box on the bottom right with a massive amount of empty space on the screen in the middle. Take a cue from Things 3, which does the task list UX on mobile far better.

    The iPad would be the perfect Asana device, but it’s actually less useful and more frustrating than this same app on the much smaller iPhone. 2/5
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  • Great App BUT Missing these 2 features are killing team work and productivity

    Asana has really been a game change for me personally. BUT, not so much for my team. People are typically stressed out and overwhelmed with Asana because of these 3 things.

    1- IOS and even on Web app, it’s EXTREMELY difficult getting to the conversations area. As a result, people on my team resort to random and chaotic text/email threads. Solution? Have a dedicated conversations/chat area on iOS, easy to find and not hidden away. It’s questionable how they placed conversations deep within project area. For those new to Asana and even tech for that matter, it’s really a pain to get people to use a tool when important features are tucked away.

    2- Feedback from my team has suggested that it is equally confusing and difficult trying to find files, folders and reference material. Sure Asana has a dedicated space hidden to find files and app for a particular project however, there really needs to be a central are to not just see files/folders but have ways of organizing as see fit. In our business, our team is constantly using the same documents for projects or our business. Solution? Create a a documents/folders dashboards are for which to store and save files with flexibility. Basecamp did this the best having hierarchy and easy accessibility for documents and folders.
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  • One big bug

    I’ve been pretty happy with this app overall, but there’s one bug that never gets fixed: The badge number doesn’t change/reduce when you mark items complete. If I open the browser app or mobile app and mark something complete, there’s no change to the badge number UNLESS I open inbox view. The problem with inbox view is that it clears the badge as if I’ve completed everything—even if I haven’t. As a result, I either see the wrong number in the badge or nothing at all. When I mark an item complete, I want the badge number to reduce to indicate that.
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  • Finally! A system my mom can use.

    I’d been searching for a project management system for a really long time. My ultimate test had always been tied to “adoption” and our continued failure to achieve sustainable adoption. Im also a big fan of a Gantt chart. Well I’ve seen this system fully adopted three
    times. My modified test became “can my mom use it?” Asana met that challenge too. I was able to talk her through it on the phone. I may have gotten a few too many alerts all at once, but she got the hang of it!
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