Leave a Review SmartBank Mobile Banking
SmartBank app
Love the online app. I can move $$. Pay bills. Check balances. See what I’ve spent in just seconds. Also if I need to speak to a real person they are always available. Very friendly helpful and professional.Mevgigi
Developer Response
Thank you so much for your positive review! We're delighted to hear that you had a great experience with SmartBank. Your feedback is invaluable, and we look forward to serving you with excellence in the future!Random password changes
I do not recommend you rely on this app for accurate updates or availability
Glitchy and not very reliable. Password often changes without warning. Be prepared to be without information on a regular basis as there are random days when passwords become invalid and access to your money and transactions is non-existent.Show lessbb pigeon forge
Updates
Works well but bank does not notify you when they update the app, causing you to get locked out of your accountStarfoxny
Great service
The always are on top of my mobile check deposits. When I do call them they always have time for me and walk me through what I need.App frew
Terrible, just terrible
When it works it’s about 15 years behind in appearance and function. Half the time it gets a random error. I’ve never seen a bank app that errors out so often.
Have no issues with the bank itself and the staff tho at least - apps are generally just a slice of its website and their needs a facelift or full make over imhoShow lessPDS2013
Robert Pendergraft
A very customer friendly bank always ready to be of assistance. I have known a couple of the banks officers and worked with them for over 30 years. I consider them friends and they have always worked with me and bent over backwards to be of assistance. Just an overall great bank.ropender
My best bank
Since I moved to the south in 2020, Smart bank has been the only bank I have known. But I will say they are the best, even compared to some of the banks I worked with in the north.Kofi Phil
Great app and bank!
Love the app and SmartBank! Easy to use with great banking options!Farm girl1234567890
Won’t stay logged in
Signs me out and won’t allow password oftenCrashes often without warning
My old bank was bought out by SmartBank and the app has gone down hill. It randomly doesn’t open…so you can’t access your information when you need to. I’ll be changing banks soon due to moving but also bc I just don’t like a huge cooperate bank and the app is obnoxiously inconsistent. This happens at least once a week….super annoying.Show lessyldaisy
