Français !!!!
Au Canada, il y a 2 langues officielles et le français en est une !!!
Choice… Maybe not
I don’t know if you realize that your customers are travellers that come from all over the world… and speak all kind of languages. Why is you app solely in English? Your customers chose you … why not give them a few CHOICES in return!!! … I‘ll take "french" please
Pas en français?
Pourquoi me demander de choisir une langue pour après ignorer mon choix? Quand je veux utiliser mes points pour une nuitée gratuite; je retombe sur le site de réservation régulier sans que cela tienne compte des points et n’affiche pas le nombre de points nécessaires à la réservation. Pour info, je viens de retelecharger l’app. sans changement…
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Decent app but lacking versatility
Choice is a great place to stay- and for those of us with longer work stays of 6+ months or so, Choice becomes a home. The app makes booking easy- though a little janky when paying with points, as most hotels are independently handled and have zero ability to check your points or book stays so the app is crucial- when it wants to work properly. Additionally, in longer term stay hotels like Suburban Suites, users should be able to extend their stay AND pay in the app- because there’s nothing worse than getting late from work and having to extend your stay by a day or two and the office is closed- requiring you to be up bright and early to go to the office as soon as they open to extend the stay before housekeeping comes at checkout time (which can be unusually early depending on the hotel) to clear you out. An actual Calendar view for the Your Stay feature would also be nice- showing how long you booked your stay in gray and how many nights you have paid for in green- because for longer stays you block out the room but can pay by day, week, month, or as many days at once as you wish. The Choice Priveleges points program for earning rewards by ordering out should also be available, and offer ordering, direct through Choice app (even if it has to take you to an external app like DoorDash) rather than logging on via browser, which can be an easy or impossible task depending on cellphone type, computer, or even Wi-Fi/cell service speed.
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Points not received
I always book through the App and never get points allocated. I even show my card on arrival and if I don’t chase them up I get nothing. Absolute Rort.
Application en anglais seulement
Nous sommes en 2022 et il n’y a pas d’options de langues ?
L’application a autant besoin d’être revue comme l’état de plusieurs des hôtels de la chaîne !
L’application a autant besoin d’être revue comme l’état de plusieurs des hôtels de la chaîne !
Comfort Inn and Suites
Hotel service was excellent, rooms were very clean. As for your welcome to stay they don’t allow that . I lost my apartment and needed to stay a little bit in the hotel until I found something or live in the street but the hotel policy is no extended stays . They refused my service I was declined my next stay they made me go elsewhere and on top of that I don’t even drive. I’m at the worse time of my life right now and that’s how a hotel wants to treat a paying customer just like anyone else. I didn’t ask for no special deals I pay whatever anyone else did no discounts but yet I was not allowed to stay . I will make sure I let everyone I know about any Choice Hotels that is all of their policies and it is the worst policy they could ever make. They surely lost my business I’d never stay here again even if it was for free . Make sure to let your friends know about this before you use them. They turn people away that are in need of their rooms . Thank you Susan Stengel
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Cannot set up an online account
I am a member already but I needed to set up an online account to log in. It keeps saying unexpected error occurred!!
Wonderful Place to Stay
My husband and I stayed for 3 nights at the Comfort Suites Albuquerque Airport. What a pleasant stay we had. We were greeted upon arrival by a lady whose name, unfortunately, I do not remember. She was very polite, friendly, and efficient. Then we went up to our room and we were pleasantly surprised. The room was very clean and modern. Everything was literally spotless! The room was very large with a very nice sitting area with a refrigerator and microwave. For the next three mornings we went down to breakfast and was greeted with a lovely smile from Jordan every single morning. He was very polite and friendly and was always busy. The breakfast was delicious! There was always eggs and sausage and sometimes an egg omelette with cheese which works really well with the bagels. I made a nice bagel sandwich every morning. Coffee was piping hot and strong. Just what we need in the morning. Housekeeping went in our room every day and made the bed and took out the trash and left us clean towels. This is one of the few hotels we have been to that still do that post Covid. My husband and I would definitely stay in this hotel again and we definitely recommend it to anyone reading this review. If you are uncertain as to whether or not to book, just book it! You won’t be sorry. Thank you to the management and team of Comfort suites in Albuquerque for a delightful stay. Will be back!
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Horrible experience
DO NOT BOOK ANY CHOICE HOTEL PROPERTIES!!!I wish I could give a zero star review. I am extremely unsatisfied with the service I received this morning from The Quality Inn. I called to ask for a refund after the hotel we stayed in became part of a crime scene. I was scheduled to stay for six nights. I checked in in the early morning hours on June 17th. I was only there for two hours before we had to be escorted out by the police because of our neighbors in the next room. There were also several shady characters hanging around the hotel. I did not want to stay at the hotel because I did not feel safe. When I called to get a refund, they said that is not possible. That is not acceptable. We feared for our safely. I would have hoped Choice Hotels's customer service would stand behind their customers and make things right. Our safety was in jeopardy and they are doing nothing to compensate us. I will be writing a review on every social media out there advising everyone of the horrible services of The Quality Inn and Choice Hotels."
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