Love this app
I never thought of myself as a runner but wanted a goal and to get out of my comfort zone. So I set my sight on half marathon. This app was perfect!!
It broke it down in achievable goals. I just run my first half marathon and I owe it to determination and this app!!
It broke it down in achievable goals. I just run my first half marathon and I owe it to determination and this app!!
Not a happy customer
I purchased this app as part of a all in one bundle that zen labs was offering. This was before they changed to a subscription model. I paid full price for several apps. Now they do not work. I want to train for a half and I see I only have access to week 1 of the training plan. My only option is to sign up for the recurring subscription to get full access. I’m confused! Did I not pay full price for the app? Now I need to pay more money?!?!?!
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Response from developer
Hi there! We value your feedback and we'd love to make this right. Would you mind sharing this issue with us via contactus@zenlabsfitness.com. Hope to hear from you soon!
Not free at all
I got a week in and I can’t continue without paying for the app. I don’t get it. I could see all 13 weeks, read through them, decided with my different medical conditions that it was one attempt and just see how far I could get. I was excited. Got up this morning and I am not allowed to continue.
Money for nothing
This app is unfortunately really disappointing! I am training for my first half marathon. I wanted an app to help me build a training schedule, give tips, and where I would be able to input all of my workout data. This app has no customization, and really offers practically nothing for your money. You can only track your designated daily workout, which is only running or cross-train, and you must have the app open while doing these in order for the workout to be documented. It only tracks time, not distance or anything else. There is no video, no suggestion, no tips, nothing. You CANNOT input your workouts manually, or add any data. I didn’t realize when I made the purchase that clicking on “Fitness plans” only takes you to all those sister apps that don’t exactly help either (who needs another music app)? Just really disappointed that I can’t get a realistic training schedule out of this. And I definitely do not enjoy having the app open with beeps and vibrations while I am trying to run or work out! Annoying app, no customization, take your money elsewhere!
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Response from developer
Hi there! We are very sorry that you have experienced this and we'd like to make it up to you. Could you please contact us with the brief issue you have experienced via contactus@zenlabsfitness.com? Hope to hear from you soon!
NOT FREE!
I didn’t even get as far as going out for a run with this app…..I can already run 15k, I don’t need a week of walk, run exercises and I certainly don’t want to pay for something after a week especially as it says it’s FREE
Zen lab apps
These apps have helped me train for multiple half marathons! Easy to follow and greadyal
I’m getting you to where you need to be. I love them!
I’m getting you to where you need to be. I love them!
Great, when it works….
Loved the app for 8 weeks. Then I began having an issue where the app began crashing. It took support about to 1-2 weeks to respond to my issue. After trying the fix and reinstalling, the app crashes within 10 minutes of my run. Extremely frustrating. I’ve since deleted the app and switched to Map My Run. I like the 13.1 program better, but the app crashing on every run was too much for me.
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Response from developer
Hello! I'm really sorry about this issue! Did you have a chance to check the instruction on how to fix this issue? https://www.zenlabsfitness.com/knowledge-base/ios-app-crashing-in-background/ Please contact us at contactus@zenlabsfitness.com in case if the issue will not be fixed after following the steps in the instruction above. Thank you!
Great until the App stopped working
Was liking this training program a lot until the App stopped opening. I only get a white screen for about 20 seconds and the app crashes. Contacted the developer for support and haven’t heard back.
Major glitches at week 5
I really enjoyed this app for the 1st 4 weeks. I’m not much of a runner and the variety of run/walk and different run durations kept me interested. However, at about week 5, the app began repeating segments or stopped tracking mid-workout/shut off. I tried restarting my phone and reinstalling the app, as suggested by the help page but it didn’t help. Two friends who downloaded the app a couple of weeks before me had the same experience. I’m moving on to a different app but it’s a shame because I had really come to like this…reliability is important.
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Response from developer
Hello! This is a known issue and our Dev team is currently investigating this issue! Could you please contact us at contactus@zenlabsfitness.com and we will help you to fix this issue. Thank you!
Waste of money
The Apple Watch sync is terrible
