Leave a Review MySontiq
Only see a blank screen.
I have had the app for two months and have yet to be able to see anything in the app. After login, the screen goes black and I never see anything. I have deleted and reinstalled the app twice.wolly_man
App is bad
This app is so frustrating. Even if you have enabled a passcode or fingerprint/face recognition, it logs you out anyway. Forces you to log in even if you used the app just minutes earlier. Editing and copying is also clunky.ChiefsGuy
Fails to log user in
Created a new account on line and thought the app would be handy. App fails to accept user I’d and password. Clicked, “forgot@ and never received a re-set email - again, just set this up so I know I’m using correct log in. App fails to offer any other way to access/reset-a phone number or email. Not worth the frustration. Terrible app. Don’t use.Show lessck675h
Developer Response
Thank you for your feedback. We apologize for the inconvenience. We request you contact us at info@ezshield.com so our team can assist you with accessing your account on the app.The app doesn’t load for over a month
I have all my passwords here, it doesn’t even load anymore. What’s going on? How am I supposed to retrieve my information? It wasn’t originally this app’s name, it was EZ shield and I never had problems with them before. Please help me!Kkvt187
Developer Response
Thank you for your feedback. We apologize for the inconvenience. This issue has been resolved. Please update to the latest version of the app. We request you contact us at info@ezshield.com if you are still experiencing issues.Is this app supported?
I signed up with EZ Sheild for Identity protection and the app has since changed it’s name to MySontiq and does not load. All my passwords were stored on this app so it has been an headache resetting several passwords and finding a new app to use for passwords.Jillian04
Developer Response
Thank you for your feedback. We are sorry for this experience. Can you try to uninstall and reinstall the app. If the issue still persists, please contact us at info@ezshield.com so we can assist you.Left out to dry
Received a credit alert for activity that I didn’t not recognize, attempted to log-in with one failed attempt and proceeded to be locked out. No customer service representative was able to even read my alert said I would have to wait until Monday. When I get an alert on Saturday morning I don’t expect to have to wait until Monday. Enter with caution as this experience has made me question their reliability.Show lessOver here #1 fan
Saved Months of Headaches
When my identity was compromised, the EZShield app notified me immediately that my information was being shopped on the dark web and held my hand for months to resolve the problem and restore my identity. My dedicated technical support agent was incredible! They’re based in the US AND I had the same agent throughout the entire process!!! Absolutely love this service and worth every penny!Show lessUMLCBC23
Undertakee
I like this app. It keeps track of my passwords and
General Information. It has been good to me,Undertakee
Super helpful
Really great tool. Love having all my passwords in one place and receiving alerts on my phone. I really like that I can use my Touch ID to open it too, very secure.Snugglypoop
Love this app!
This app is very useful. It sends me alerts whenever it finds fraudulent use of my credit card or personal information, keeping an eye out for identity thieves. But my favorite feature is the easy to use password manager which I use every day.Jwaraksa
