Terrible app
Honestly one of the worse written apps I’ve ever had the misfortune of using. It’s buggy, the automated verifier is temperamental as all get out, after spending hour upon hours and finally getting the selfie accepted, the app crashed. After finally getting pass the selfie part again, and getting my info entered for a second time (app keeps making you enter the same info repeatedly in different places) I then get a message stating I failed verification due to my info being wrong. Well, the info is quite correct. So who knows what it’s talking about, and you can’t get real support from GCash on anything. I’ve wasted an unholy amount of time on this app and have nothing to show for the trouble. The worse part is, the app is basically useless if you don’t get verified, as they won’t let you connect it to anything. If I could give the app zero stars I would.
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Otp problem
I can’t recieve otp txt message. I can’t open my gcash. I got money on it.
OTP
Can't recieve my 6digit authentication code on my canada number +1 since last week. What to do??
Otp
Hello i can’t receive otp here canada
Otp problem
I can't recieved an otp !
OTP
I’m in Canada and I can’t receive authentication code and OTP. I asked assistance from the help center and nothing happened. I still have money in my account and I can’t access it.
OTP
why won’t you just allow us to atleast have the option to receive the OTP through email?
NO OTP
Customer service isn’t really helping and keeps on sending the same messages. It’s like talking to a bot. It’s been over a month now and my money is stuck there and can’t use it!
No OTP for 2 months already
I am using Gcash Overseas and Ive been trying to log in in my account but I can’t receive the OTP code. It’s been 2 months of trying and your help centre just gives me the same answer that isn’t helpful. Can this be fixed, so we can use the money in our account.
NO OTP
Cant recieved OTP here in canada using canada sim provider., help center couldn’t do anything but then they will close your ticket and tell you that the problem is solved
