United Concordia Dental Mobile User Reviews

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  • Can’t use find tool

    Doesn’t work to find a dentist
  • Everything you need

    The app works great. Wellness doesn’t work on the website either but otherwise it’s a life saver
  • Enter birth date not good

    When You go to enter your birth date a default menu with current date pops up and you must scroll backwards one month at a time. For those with some age that is way too much scrolling to be worth while. It is a showstopper.
  • Lacks basic functions

    It won't allow me to share an ID card with covered adult dependents. It doesn't pull up all covered dentists in the local search or with the filter parameters. Requires logging in every time on the app. Since it's a personal phone app, it should allow the user to decide if they want it to log out each time or to stay logged in.
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  • Bad info

    There’s no one behind the scenes doing any quality checks to make sure the information they are providing is accurate. Same goes for the company website. It’s kind of a joke!
  • Cant even see full back of card....

    Good luck giving your provider the claims mailing address. The app doesn’t show the whole thing.
  • ID Card feature needs improvement

    Needs the following improvements

    1. Full address where the claims are to be submitted is not displayed on the ID Card

    2. The app should allow the ID cards to be saved , printed or shared
  • Basic

    The wellness and emergency options do not work. When trying to view it just gets stuck and doesn’t allow you to exit from the “cookies” acknowledgement. Only thing you can really do is view basic benefits, see your claims that were processed and search for a dentist. But you can talk to a representative and ask questions about your claims etc..
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  • Better than before but still needs fixing

    You can’t print from it. If you need your EOB you get taken out of the app to the website and have to log in again. What good is the app if what I need is on the website. I’ll just log in there.
  • Needs more functionality

    Why can’t I add the ID card to my wallet on my iPhone. This seems like a basic function that should be possible.

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