Leave a Review FinFit
I did love this app
It takes forever to load and you have to verify every time you click on something which is aggravating. I have to use the web browser most of the time because it won’t load
I understand two step verification but if I go on the web browser it doesn’t do it for every little thing I click on like the app does.Show lessSmalls669
Developer Response
Thank you for your feedback! We are continuously making improvements to the app, including improving our security measures (two factor authentication) to keep our customer's data safe.App
The app constantly crushes especially on the days I want to play the game. I have to reload the app all the time. On days it works I love it. I love FinFit in general it is a great tool but the app needs a great deal of improvement for stability.Momma Izzy
Love the idea. App doesn’t work well.
I love the idea of this, use it through my work. Down side is app hardly runs half the time, crashes like crazy, hardly loads half the time. Will change to 5 stars when app is running better!Tiyled
Developer Response
Thank you for your honest review! We're happy you are using our services and we hope after a few upcoming tweaks that the app runs much better for you!Glitches, Errors, & More
For whatever reason; I’m having to do a code verification each time I login to check my account which is extremely annoying! The option to receive the 2-factor verification by text doesn’t work leaving the only option being e-mail! Furthermore; when doing the e-mail verification, it never loads the information now for any account details! It just stays stuck on a transparent black screen with no populated information! The app definitely needs full-blown upgrade!Show lessLex3189
Developer Response
Thank you for your review! We take the security of our members' personal data seriously and recently implemented two factor authentication as an added security measure. Correcting the items you mentioned is our top priority. In the meantime, we welcome you to access FinFit via your mobile browser.Nothing but great things to say.
FinFit saved my life. I love FinFit. Truthfully they work with you on everything and provide means for you when it feels impossible with other institutions, the set up for it to pull out of your paycheck is amazing, the refinancing options, the leniency, the rewards… everything. It’s a true hidden gem.Show lessashleylporter
Developer Response
Hi Ashley, thank you so much for taking the time to share your feedback! We are especially happy to have been there to help when you needed it the most!Horrible service from the app to support
I paid off my loan super early and what do ya know??? I had a wreck. So I thought I could come back and get another loan. Now the loan service hasn’t been working for 2 weeks. I wish I never paid it off early… or ever used it all. The only thing customer service says is that I have to wait for the message to go away. What?????Show lessBritYbarra
Developer Response
Thank you for your feedback! FinFit strives to provide a great experience to all of our members. Please contact us at (888-928-7248) so that we can assist in getting this resolved for you.Love it
This company has come thru for me a few times, not only when I needed cash for an emergency, but also their financial educational courses and other financial resources. Would highly recommend if your company offers them!!MelJoy757
Easy to navigate!
Great app, very easy to find the products and services I need.KRMillerberry
Horrible App
Always unresponsive, doesn’t load most of the time and when it does your logged out when trying to navigate through itBrucygirl
Developer Response
We are sorry to hear about your experiences with the app. We are continuously working to improve the function, navigation, and responsiveness. Thank you for the feedback.Beware
The app has conveniently failed to work just as their weekly trivia game begins or has a hiccup in the middle so you are bumped out. They will text and email with no problem. They will promote their products frequently and with no problem. However when it comes to supporting their app when it does not involve a product to purchase they totally drop the ball.Show lessPearlMom20
