SBSU User Reviews

SBSU-State Bank Southern Utah
SBSU-State Bank Southern Utah
State Bank of Southern Utah

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Leave a Review SBSU
  • Pretty Good

    Most things are really good and I love State Bank overall but the app could use a little work. Specifically depositing a check with the phone the outline is off screen almost always
  • My Bank

    As a very small stockholder, State Bank of Southern Utah is my bank. I own at least one brick. I enjoy the service that I receive and the good people that to me are the face of this home town bank. Thanks.

    Developer Response

    Hi, thanks for your review. We really appreciate your feedback. Thanks for your support.
  • perfect banking experience every time

    I can’t say how happy I am that I started banking with this company. State Bank of Southern Utah has always stepped up and made things easy. Their staff is great and cheerful and I have never had one complaint. So glad I moved from my other bank to State Bank of Southern Utah.

    Developer Response

    Hi, thanks for the great rating. We really appreciate your feedback.
  • How does this app have almost 5 stars?!?!

    Literally the worst app ever made. Better enroll your face or you’ll be locked out every time you login and have to call the number that doesn’t always have a rep. Very laggy. Basically just the mobile site branded as an app. Just terrible. The developers should be fired immediately.

    Developer Response

    Hi, sorry for your experience. We will look into your issues. Please call us at 435-865-2300 if you need additional help.
  • Review of State Bank of Southern Utah

    I love this, Bank! When we move down to Cedar city 20 years ago, I had had many problems with other banks in Salt Lake. But I have found That this Bank has been by far the best we have ever worked with in 57 years of marriage. I highly recommended it!

    Developer Response

    Hi, we really appreciate the great review. Thanks for your business over all these years.
  • Mobile deposit needs work

    I can deposit a check the first time I try maybe 50% of the time. I get logged out after I take type first picture of the check or when I get both pictures taken and then deposit. Other than that (super frustrating issue) the app is handy, but the biggest reason I downloaded it was for the mobile deposit feature.
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    Developer Response

    Hi, sorry about your experience with the mobile deposit feature. Please contact us at 435-865-2300 and we will look into your issue.
  • What a helpful App

    Makes my banking for my business
    So much easier. I couldn’t do without
    It.

    Developer Response

    HI, thanks for the great feedback, we appreciate your business.
  • Slow application to account

    The online app for deposits is helpful, but seems to be very slow applying the money to the account for use. That’s compared to other institutions where I bank.

    Developer Response

    Hi, thanks for your feedback. Mobile deposits before 4 PM on a business day (M-F excluding holidays) will generally be available for withdrawal the next business day.
  • New Customer

    I just joined SUSB, and so far the service is absolutely outstanding compared to other banks I have used.

    Developer Response

    Hi, thanks for your feedback. We appreciate the 5-star rating.
  • Text Notifications

    State Bank is awesome except I wish I could get text notifications like I do with my other bank.

    Developer Response

    Hi, thanks for the review, we really appreciate your feedback.

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