Leave a Review SBSU
Bank of SBSU. Vicki Syrett
We enjoy the people at the Tropic branch so much. They are always cheerful and helpful. We also appreciate the watch over our accounts and feel safe with your banking system and the people. Merry Christmas to you all!!DDOogden
Developer Response
We appreciate your business. Thank you for the review.Too many non essential steps takes longer to load.
I was excited for the release of the updated app.
So far it takes longer to load than the old app did.
To check your transactions requires an additional step that is redundant and takes longer to load because of an extra landing page that is non essential.
Transferring funds still is pretty easy. But I find myself having to log into the web browser because the mobile app wheel keeps spinning like it is still loading, however it looks like every thing is already loaded.
I recommend SBSU to all my friends, but their app, not so much.Show lessMjohnsongreen
Developer Response
We are sorry that you are experiencing difficulties, please contact our customer support department at 435-865-2300 and they can help with any issues. ThanksAwful.
Please bring the old app back. This is garbage.63783614
Not simple
Confusinggo champs
“Upgraded” app is horrible!
We’ve had soooo many problems since the “upgraded” app was rolled out. Frustrating to use, locks us out frequently, never experienced issues prior to the new app.Sunphb
Worst version of the app
Since the new update of this app I have to call every time I need to login. For some reason every time I login then log out it locks me out of my account. I have reset the password deleted the app and re downloaded it and it still won’t let me in. It isn’t because my password is incorrect for I keep it written down every time I reset it. I do need this fixed because it is important to be able to view my finances and pay bills.Show lessDirtnastydustyhanna8
Developer Response
We are sorry that you are experiencing difficulties, please contact our customer support department at 435-865-2300 and they can help with any issues. ThanksVerification text
I don’t like that you have to have a verification text about every other time you log in.kc511993
System
I love the new system, it's easy and understandable!❤️😇Raeoverson
The other app was better
This new version isn’t as user friendly and easy to understand. I find myself dreading getting on the app unlike how I used to feel using the SBSU APP.Emily W Livingston
Developer Response
Please view our video tutorials on how to navigate through the system. This will help you become familiar with what is available and how to complete transactions. https://www.sbsu.com/online-tutorialsMobile deposit
What a convenient and efficient way to deposit checks!Am drawer
