Leave a Review SBSU
Too Simple
This app doesn't match the simple features that other banking apps offer. There is no way to differentiate other accounts by name with the same owners. It shows two accounts called Checking and four accounts called Savings with no way to keep track of which one is which. I could at least rename them with the app from the credit union. It takes too long to show transactions that are supposed to be instantaneous. 2 - 3 days on some purchases. My other bank would at least show as pending as soon as the transaction took place. Other features appear to work okay so far. Disappointed, especially after how much the teller raved about the app. We'll see if improvements are made over time.Show lessLawAbidingCitizen2020
My least favorite banking app
Getting the online banking system going is a hassle then once it’s set up this app, this app is still a few years behind. I’d love to see Zelle integrated, a simpler interface that allows you to see your credit score, possible rewards and so on. For a company who just reached such heights financially, we want more!Show lessfatmorsyth
Mobile deposit
What good does it do me if I can’t even get the app to download. It just keeps telling me downloading. But does nothing. It would be nice if they integrated all of these features when you open an account with state bank I’m not the only one that is not happy with the way they have there system set up. I will go back to the credit union if they don’t remedy the problem at least the credit union. Puts it all out there as an option when you open an account weather you use it or not.Show less74430123
Doesn’t work
On iOS 12, iPhone XR, can’t login. Just gives me an error saying call state bank. Logged in just fine to the website using the same login. App is also letterboxed and obviously hasn’t been updated since iOS 10 at latest. That was years ago. Perhaps state bank should be rebuilding their app instead of building humongous fancy branches everywhere. Will be closing my account soon because of the many frustrations I’ve had getting locked out of my account and generally woeful online and mobile banking experience.Show lessHackBlowfist
Password?
Who types passwords now days when you have the ability to login with Touch ID!! This banking app needs this option about as much as my car needs 950 horse!JLH93
Great
Once the mobile access was turned on, it became a great app. A tip on making it more user friendly is have instructions on how to turn on mobile access. Otherwise, thanks SBSU for making this great app!ABCjfhjegkf
Confused Initially
It took me a few minutes to figure out, but for this app to work, you have to enroll in "mobile banking." Log into your online desktop account, go to the Other Services tab, click Mobile Banking, and go through the enrollment process. Then you will be able to log into the app. It would be nice to have those instructions on that app login screen. Other than that, it's worked pretty well for me.Show lessMi Grim
Not solid
The old version just worked all the time. I never had an issue. This new version gives me headaches just trying to log in. I'm getting connection errors. The interface looks good, I just hope it gets more stable.kensmith
Meh
It's okay. The graphics are really pixelated like some amateur did it and didn't realize you don't use 72 dpi for everything. The transaction history is a bit cramped too, maybe use a smaller font? And as others have said I would like it to remember my login info...or at least stop asking me the challenge questions.Show lessc_insano
Good start
The app appears to work same as the mobile website. The app needs a way to save credentials so I don't have to enter them every time. It even asks me the challenge question every time. A four digit pin would be security enough once the original credentials were entered and make it more convenient than logging in on the mobile webpage. I look forward to updates.Show lessClrvue
