Great app but constantly down
I swear every other day this app is down for “maintenance” and there’s literally no good reason. What if there were an emergency and I needed to use the app during these down times? Not only that but they schedule these times in the morning or at night so you could get screwed because they constantly tool with the app.
Stop changing things and cutting off our access to our money during times we need it. There’s absolutely no reason to “be down” so often.Yashisaur
Transfers
The app hasn’t been allowing me transfer money and it hasn’t been showing the checking account as an option for transfer either. Please fix this as soon as possible. Thanks.WordNerdRiss
From Florida
I have had an account with HFCU for over 20 years. The app makes my live so easy since about 15 years I have been too far away to ever go to an office. I can do everything from this app I have ever needed to do. Could not be easier to do what is needed year after year.dee perry
Great Service and wonderful bill pay app
I enjoy online deposits and the ability to access a teller from any credit union no matter where you are in the United States.
Furthermore, all my transactions are archived and I can even retrieve copies of my checks. Hanscom Federal Credit Union is a highly efficient financial institution.Chana911
Great App
Love this bank. I like how easy it is to transfer money. I like how i was able to set up amounts to set aside every pay. I like how easy it is to sign in and check statements and things. No extra charges and what not. Love HanscomO_oKeepEmLookin
Outstanding
Just keeps getting better with each update, extremely happy with it.Citationwriter
Great app. Easy access to handle all of my banking needs.
Easy to open accounts; mobile deposits; account access and summaries. Very happy with the whole experienceDave's s/o
Hanscom Federal Credit Union is Awesome
I’ve been a member since 1980. When I moved to Florida to live near my daughter and her family I was concerned how HFCU world work out with the move. My fears were for naught. I’ve had nothing but fabulous service from hundreds of miles away. I can do everything from my iPhone or computer. All I miss is interacting with the fabulous folks at Hanscom or Devens. I recommend opening an account with them if you already haven’t.
Since I wrote this review Hanscom credit union has redesigned their app. It’s better than before. They have added using your finger print to sign in. It’s a convenience you will love.Courtchauncey
Great Appreciate
Easy to use and access! Great also to use on the road with no issues found as yet. Calls to branches are met with great assistance when needed.Detective 1383
Unhappy
It was much better before. Transactions appear then disappear making it extremely difficult to keep track. My balance goes up and down about 5 times day. It makes it very difficult with two people using this account for things to be changing so often. I want my transactions to come out and stay out. I have a $300 dollar purchase leave and return 3 days later. Basically messing up my entire finances. No one balances a check book anymore and i refuse to based upon an awful app. If i didnt like this bank as much as i do i would consider leaving over how ridiculous this app is.aigbeovucgeixh
