Leave a Review Hanscom FCU Mobile Access
Awful
It would be 0 stars but I had to put 1. It’s sad because I think this credit union could be better if more investment in technology. I liked getting my money before the deposit date but I’m in the process of closing my accounts as the app is not up to date with locations that do not exist. My husband can’t have his own login to look at our joint account. Went with Navy Federal as the app is friendlier and 24 hour customer service.Show lessJustAKidfromME
Pretty smooth performance
The app rarely, if ever, crashes. It’s perfect for most of the basic banking actions. I think it would be cool to make the app a little smarter though... I’d like the ability to set notifications for real time updates when a card is used, or have a more descriptive interface that gives information on what each option entails (almost like a tutorial for us younger or even first time bank users). I also feel like the app’s transitions could be a bit more seamless, or at least appear to be. The transition from screen to screen feel very old school and bland. This app ultimately does what it’s supposed to do and I’m happy with it. So 5 stars it is.Show lessIRon Dragen
Easy to Use
Great app! user friendly. Fast accesible using bio metrics finger print signature for secured access. Application has a dashboard for viewing all accounts balances at a glance. Intuitive options and fast foto deposits feature. Great tool for ipad and Iphone.
Though I hoped had a better bill pay to external accounts and a quicker feature of transferring electronically cash to external bank accounts using Debit cards or credit cards.
AP3Show lessAPL3
Easy to use
Intuitive, user friendly. Nothing snazzy, just basic, banking functionality that works.
The separate mobile check deposit app is a little cumbersome to have to switch apps, but not fatal.Peter8779
Super Convenient
The HFCU app is so easy to navigate and convenient. I appreciate being able to check my balance, keep track of transactions, transfer funds and more right from my phone. I would be lost without this app.citygirl28
Great features but problems
Very often under maintenance and not working. When logging in a message will be displayed telling you when there will be maintenance to fix problems and that message is pretty much there all the time. Plenty of great features that work successfully when able to log in and view accounts which is most of the timeShow lessJoe fitzy
5 star mobile app!
I use the HFCU mobile app almost every time I need to do banking. Most transactions are immediate. The secure messaging center is awesome. The mobile deposit add-on app is also great and they work seamlessly together. 5 stars for sure.Vehoce
Very disappointed
I have being issuing this apps to make deposits, but all through today the apps stopped working. I have deleted and reinstalled the app 3x today and yet could not get it to work. I checked the Bank’s website for any information relating to the Apps not functioning today but no information. I am really disappointed!I leave miles away from the closest bank and this check needs to go in this week!!!Show lessbad9ja
Friendly use and up to speed with latest
A friendly use APP, up to speed with the latest. Well setup to find what I need within an easy to understand lingo . Bottom line!! It just work ! Thank you HFCU.Mydjsoundlights
Mobile check deposit
I don’t like that I can’t use mobile check deposit from this app. I have to download another app for that and it has poor reviews. What was wrong with the way it was done before? I have chosen not to utilize the other app. Check are now deposited to another account in a difficult bank. Bring back mobile deposit into this app.Show lessBharris7775
