Great app!!
I really like this new app, I’ve never run into any problems with it. It’s convenient, I can check it whenever, and all the new stuff you just added is great. I love Citadel, I can get ahold of someone at almost any time, and your phone representatives are so nice and sweet, I’ve Never run across one who is mean or disrespectful. I wish you guys had more ATM’s! That’s the only thing that I don’t like....you don’t have enough ATM’s and when I need money I always have to get charged for getting it. But other than that, you guys are great and the new app is great! Keep up the good work, and get more ATM’s!😄😄
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Love citadel
Citadel is my favorite bank, and the app is great considering it’s a small, local bank. I can deposit checks, transfer funds, etc. It always works well for what I need, and I’ve never had an issue with it. I would always recommend citadel over any other bank!
Edit: the new personal finance management tools are an awesome added bonus. It makes spending tracking SO much easier and automated.
Edit: the new personal finance management tools are an awesome added bonus. It makes spending tracking SO much easier and automated.
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Much better!
When I first got this app it was hard to navigate and a pain to deposit checks and what not. However, since the update it's far easier to deposit checks and transfer money. Also I like that it breaks down all of your transactions and still pending transactions.
Depositing Checks
I am a new member of the citadel bank. I joined October 2017 and am still enrolled. The first 39 days after I opened my account, Citadel held 3 of my checks. I sat down with an employee at my nearest branch when I opened it and I was never informed about the firdt 30 days that checks will be on hold for 10 days. After my first check was on hold, I called and was told the check would be released after 10 business days. 3 weeks have gone by and I received the check on the 3rd week, more than 10 business days. Now that checks are going directly to my account, I can quickly transfer money from my checking to my savings within seconds. I can manage my account all from one app on my smartphone!
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