Success!
I purchased a Lively Mobile for my husband, an active 86 year old. He loves to be busy in the garden, lawn or tending to a healthy farm pond.
Since I am concerned about a fall or heart issue, I persuaded him to wear the device.
We’ve had it about two weeks, and I have tried unsuccessfully to install the app on my phone. My problem was that I had an old app and it’s information from an app connected to my mom and her Lively mobile.
That had to be completely deleted. An email invite had to be sent to an address not connected already with the device. Then, follow the instructions, and all is well! So far, anyway!
Thanks for all your help.
Since I am concerned about a fall or heart issue, I persuaded him to wear the device.
We’ve had it about two weeks, and I have tried unsuccessfully to install the app on my phone. My problem was that I had an old app and it’s information from an app connected to my mom and her Lively mobile.
That had to be completely deleted. An email invite had to be sent to an address not connected already with the device. Then, follow the instructions, and all is well! So far, anyway!
Thanks for all your help.
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Amazing service
This app definitely helps to keep tabs on love ones and family members but the work of such tracking apps is usually limited because you always need to access the device you want to keep tabs on in order for the tracking app to work effectively. My question is if i can access the device i want to hack, why would I need it hacked? But i understand we hack devices due to different intentions and to recover some information that must have been deleted or kept from being easily seen, the device will be required to be cloned. Being unfaithful gives rise to a whole lot of issues and situations that might be very difficult to cope with if you don't have an account of what is really going down with your partner when you are not together. If you keep getting these signs it's most likely to be true your partner is cheating. That's not the end of life anyway, you can make a choice that suits you and be to your advantage for something like that to never repeat itself. For anvone that find themselves in this situation, what you need is to contact a private ethical investigator named Kevin at truthhack1 @ Gmail to find out what has been going on behind your back, and fix it as quick as you can. His services are highly rated and affordable, regardless whether your problem is personal or beyond personal, I am certain that whatever you are passing through will be fixed in a jiffy. I am a huge testimony to his exploits and I highly endorse that you write to him.
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Very buggy and not working as advertised
I’m into my 3rd day and the Lively Link app has only updated the location of the linked phone twice. A manual location refresh doesn’t work, and two calls to support didn’t help either. Support told me they “refreshed the link” to the phone and my account and was instructed to logout and login back in after two hours. After that did nothing, I was then told the phone needs an update, but I know everything was already updated, as I just setup up the phone and updated everything, and it’s never worked correctly. After questioning when the update came out, the service representative quickly said “thanks for calling in” and hung up. Seems like I need to find a new service… Very disappointed so far.
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Response from developer
We are sorry to hear that you have encountered a problem – Let’s work together to resolve this! Please send an email with your account information and a description of the issue to LivelyCSMailbox@bestbuy.com so we can review what might be causing this to happen and we can further troubleshoot. For prompt assistance, you can always call Customer Service at 1-800-733-6632 between 5am and 6pm Pacific time.