The RealReal is the world’s largest marketplace for authenticated luxury resale where you can buy and sell items from top designers across women’s, men’s and kid’s fashion, fine jewelry and watches, collectibles and home.
Shoppers enjoy up to 90% off retail prices and sellers earn up to 70% of commission when they sell. The RealReal offers international shipping to 61 countries
SHOPPING ON THE REALREAL
All items for sale on The RealReal are authenticated by an in-house team of luxury experts including certified gemologists, horologists, apparel specialists, and handbag experts. Each item is 100% guaranteed for authenticity. Returns are accepted for apparel, footwear, jewelry, and watches. Over 10,000 items hit the app each day, from Louis Vuitton handbags to Gucci clutches and Rolex watches. The RealReal is an industry leader in sustainability as well, firmly believing in shopping responsibly and the positive impact of recirculating luxury items.
SELLING YOUR LUXURY ITEMS ON THE REALREAL
Selling your designer clothing and accessories on The RealReal is effortless. Luxury Managers in 20 U.S. markets consult with consignors virtually or in person and review the items they wish to sell. Alternatively, consignors may choose to send their items to us for free. Most items sell within thirty days, and consignors receive payments once a month.
Download The RealReal app today to get started buying or selling authenticated luxury items within minutes.
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Summary of user reviews
Positive highlights
💰
This app hasAffordable prices for designer goods
🛍️
This app hasWide selection of luxury items
🚚
This app hasFast and secure shipping
🔍
This app hasDetailed product descriptions and photos
🔍
This app hasThorough authentication process
🤝
This app hasGenerally good customer service
🌱
This app hasSustainable way to buy and sell pre-owned items
🔔
This app hasAlerts for price drops and waitlisted items
Negative highlights
🤔
This app hasInconsistent sizing and mislabeling of items
💰
This app hasHigh shipping costs for returns
🕰️
This app hasSlow response times from customer service
🔍
This app hasConcerns about authenticity of some items
💰
This app hasLow consignment payouts for sellers
🔄
This app hasFrustrating app experience with glitches and UI issues
🤔
This app hasItems sometimes sold at lower prices without seller's consent
🔍
This app hasLost or misplaced consigned items with poor communication
What's New in The RealReal
3.15.1
November 22, 2024
Hello TRR customers!
In this release:
- We've squashed some bugs and updated the app to make your experience more enjoyable
Feedback? Let's chat. Send us an email at feedback@therealreal.com and tell us what you think.