Leave a Review APCU Center Parc
It’s horrible…
The app as well as the website are difficult to navigate. Most of the options lead to the same prompt that offers no help. It is ridiculous that Zelle isn’t available immediately. The look of the app is visually unappealing as well. Both manages to be simple in design and functionality while also being unhelpful.Show lessbutah bean queen
Great place to do business
Professional and knowledgeable staff, easy to speak to a real person on the phone, online banking is quick to navigate. Five star rating in every way.LindyC123
Holiday fund
I absolutely love this savings plan for a Christmas fund it helps me keep my personal finances separate from gift buying which makes it excitingerica 44
Always down, charge extra for phone payment
My laptop has been slowly dying and I’ve had issues paying via their website a few times now. I’ve tried to pay via the phone all about 5 times now and every single time, the app is down and will not allow me to pay the bill.
It gets better. APCU doesn’t recognize this as their fault. So when you call to submit a payment via phone, they try and charge you the extra $$ for payments over the phone, completely neglecting to acknowledge that app issues shouldn’t be at the expense of the customer.
This all has never worked for me. Not once.Show lessKrisR8087
Garbage
The iPad version won’t focus the camera, and the android version insists on turning the check image upside down no matter how you rotate the check or the phone, and then complains it can’t detect the corners. I don’t see why it’s so hard to write a functional app.kjuhytfdw
Easy, reliable, and stable
App is straightforward and easy to use. Depositing checks is much more reliable than my coworkers’ apps from major banks.GregAuto
Great service for nearly 20 years.
Been with the Asheville credit union, which then merged with the Atlanta Postal Credit Union for nearly 20 years. Always been great service and the app just improves too. It’s gotten very easy to use and most importantly, reliable. Very little if ever, any down time compared to others.ncstedo
APCU IS AWESOME!
Customer service is great, their staff is very friendly, professional, and very nice to deal with. I use them for just about everything. The app is super easy to navigate and pay bills. I love everything about APCU.Johnny Rocket 556
App is very limited
APCU has been my credit union since almost birth; however, disappointed they are starting to act and charge fees like a bank. The app is very limited and does not include much functionality. Cannot transfer funds from savings to other accounts.Ready to Move Credit Unions
Ms p g Shockley.
I have had this account since middle 0f 80’s. Last month very disappointed in the mobile app. Frozen up 3 times. Told to uninstall. Did now can’t bet back in. On phone for hours. Poor service with this noreceved poor service
