Some much lacking in this app
I’ve had to switch to CVS pharmacy due to new insurance that doesn’t use Walgreens. I must say that there are features that could be added that Walgreens has on their app that would be helpful. For one you should be able to click an item in the weekly ads and add it to a list in the app for ease when shopping. You can add coupons on your card on the app so why can’t you make a shopping list. It make me not want to shop there. Needless to say I’m disappointed in the CVS app. It’s slow and it crashes.
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No Landscape Orientation ?!?!?
Count me in with the other folks who use a keyboard case or choose to use landscape orientation on their iPad/tablet - with this app’s current iteration . . . It’s just not at all user-friendly. Makes my neck hurt just thinking about it - more so when I’m actually doing the 90 degree neck-wrench thing.
The app used to be so good - but now . . . Not so. It used to be so handy. If it ain’t broke, please don’t fix it. Please rectify. Please! Please!!! There may well be some reason it was revised into this less-than-fully-as-it-once-was ergonomic layout that’s way beyond the comprehension of this customer but it befuddles me.
Is there a zero star rating?
The app used to be so good - but now . . . Not so. It used to be so handy. If it ain’t broke, please don’t fix it. Please rectify. Please! Please!!! There may well be some reason it was revised into this less-than-fully-as-it-once-was ergonomic layout that’s way beyond the comprehension of this customer but it befuddles me.
Is there a zero star rating?
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Pharmacy refill app
It could not be harder to use. It contacts me all the time about my refills. It says I have one ready to pick up. I get all my prescriptions started at the same time. Dr writes them all the same day. All are for 90 days with 3 refills so they should all be refilled at the same time, but that is not the case. I try to wait until I have a week’s worth left so I can get them all at one time. When I go to the app it has no refills and I can’t refill without calling someone. What happened to the refills. I use to use the auto refill but it sends things I don’t take anymore. This app is no help. It just adds to my high blood pressure.
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What happened to pending scripts?
What happened to the prescriptions that were pending on 7/31? They just disappeared = no messaging or communication. Bad enough that CVS prescription insurance requires a 90 refill but CVS pharmacies do not have enough product to fill and use archaic delivery methods that take a week to restock, but then the refill request just disappears with no explanation.
Also, my account had been setup to receive text messaging for refills and status but on this app, all settings are set to no. I didn’t change them.
There was also a new script for eye drops that were pending since 7/31 = gone with no explanation.
Also, my account had been setup to receive text messaging for refills and status but on this app, all settings are set to no. I didn’t change them.
There was also a new script for eye drops that were pending since 7/31 = gone with no explanation.
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CVS pharmacy app
You never know if you should use the provider's app or its website. This CVS app is pretty good. I am currently running it on my iPad. I find that I have to have the iPad standing vertically to see the display correctly. Well, that may not be the case all the time — at least while writing this review. Please take a look and ensure that the app will display correctly standing on either end horizontally or vertically. Thank you for your attention.
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No gyroscope in the ipad
The CVS app on the Apple Ipad Pro doesn’t have a horizontal gyroscope. This is a critical IT mistake. The ipad Pad an attached keyboard in the horizontal position while the app doesn't move out of the vertical orientation (no gyroscope).
So, in order for me to use the app, which is locked into the vertical position, i have to turn the ipad sideways and type and read with the attached keyboard in a vertical sideways position. it is so awkrward and difficult\ to use that I avoid ussing the app at all. I wonder how many other ipad users feel the same way.
So, in order for me to use the app, which is locked into the vertical position, i have to turn the ipad sideways and type and read with the attached keyboard in a vertical sideways position. it is so awkrward and difficult\ to use that I avoid ussing the app at all. I wonder how many other ipad users feel the same way.
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Adequate? Very poorly maintained, where to begin...?
It works, and mostly gets the job right (at least the current version). It's been revamped several times in the last few years. Now supports the iPad(!), a device that been around for how long? But only in portrait mode.
Back end poorly maintained, password changes not supported on any iOS browser apparently. Stupid restrictions on password choices, implying they are sending the passwords in the URL or worse, don't know how web forms work. Worse if you call their support line and don’t know the answer to your security question, you can’t get into your account.
Massive. FAIL.
Back end poorly maintained, password changes not supported on any iOS browser apparently. Stupid restrictions on password choices, implying they are sending the passwords in the URL or worse, don't know how web forms work. Worse if you call their support line and don’t know the answer to your security question, you can’t get into your account.
Massive. FAIL.
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Useless Update - password issues?
Last update didn’t seem to do anything but cause password problems. If you have a simple password like I did, you will get an “incorrect email and/or password” message when you try to log on. Unfortunately, due to lazy programming, you will get this even if your password is correct, as long as it doesn’t meet their new password requirements. They now require passwords to contain at least: 2 letters, 2 numbers, and 1 special character. If your password doesn’t, you will keep getting the “incorrect” error until you either change it or get locked out. No reason whatsoever for there not to be a more helpful message in the app.
Additionally, based on other reviews, iPads lost the ability to view the app horizontally. I’m incredibly jealous! Us iPad Mini users have been stuck vertically for years. I would love to be able to view the app horizontally, even if it meant scrolling a little.
Additionally, based on other reviews, iPads lost the ability to view the app horizontally. I’m incredibly jealous! Us iPad Mini users have been stuck vertically for years. I would love to be able to view the app horizontally, even if it meant scrolling a little.
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Major issues
1. I got an email saying that I had two prescriptions ready for refill. When I selected the link in the email to “refill now” it opened the app and said that I had nothing to refill.
2. I log into the app with fingerprint. This method gives me access to any account that know the email address for!
3. Every time I pick up a prescription I am asked if I want to put it on auto refill. I say no because I travel and I don’t always know the location for the next refill. I just upgraded ... the two prescriptions ready for refill were set to “auto refill” and I could not change the setting.
4. If I have a prescription that needs to be renewed the app asks if I want CVS to do it. I select yes and the app confirms that it’s in process. However, if the doctor is not local to the pharmacy then nothing is actually done. I ran out of an item because of this. I showed up to pick up the drug and the people treated me as if I should have known not to believe the app. So the only way that I know of to deal with this is to change the pharmacy to the one local to the doctor and then that CVS will renew and refill. Then I go to the CVS where I am and have them cancel the first order (which has been filled and ready for pickup) and refill it.
Appears that the testing of this app is poor.
2. I log into the app with fingerprint. This method gives me access to any account that know the email address for!
3. Every time I pick up a prescription I am asked if I want to put it on auto refill. I say no because I travel and I don’t always know the location for the next refill. I just upgraded ... the two prescriptions ready for refill were set to “auto refill” and I could not change the setting.
4. If I have a prescription that needs to be renewed the app asks if I want CVS to do it. I select yes and the app confirms that it’s in process. However, if the doctor is not local to the pharmacy then nothing is actually done. I ran out of an item because of this. I showed up to pick up the drug and the people treated me as if I should have known not to believe the app. So the only way that I know of to deal with this is to change the pharmacy to the one local to the doctor and then that CVS will renew and refill. Then I go to the CVS where I am and have them cancel the first order (which has been filled and ready for pickup) and refill it.
Appears that the testing of this app is poor.
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Not happy with this version of the app
Don’t like this version. The previous version had screen layouts and options that were much better. (1) This version does not rotate to landscape, when the previous version did. When running on my iPad, I have to rotate my iPad to portrait, which inhibits me from using my keyboard. (2) Also, the app has no SIGNOUT option on the Home screen. I have to go into the Account options to find a SIGNOFF option. (3). I think the Home screen is too “busy”, and option selections are to as convenient as they were with the old version of the app. I’m going to quit using this one, and use my browser.
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