Delayed prescription changes to available to order - app alerts to not work
This has been occurring for months. It is now nearly 4 weeks that my script has not been filled. It was originally placed on 4/29 by my doctor electronically (it is now 5/26). The app first stated delayed (apparently due to it being out of stock) and only after calling was told verbally it is out of stock and will be in next week. It eventually ends up back in my scripts available to be added. If I didn’t continually check the app, I would not know it was no longer waiting to be filled. So, I submit it once again… and it states again that it’s delayed. Verbally again I’m told it will be in the following week… for which once again it never is filled. After a week to 10 days it again ends up back in my scripts available to be ordered…. and I need to initiate it again. The app is useless unless it’s monitored daily and I consistently call the pharmacy… which it takes up to 15 minutes to even talk to someone. The only notifications I do ever receive are by text when a script is truly being processed and when it is filled ( no app alerts). With today’s technology there is no reason anyone should need to do this with something as important as prescriptions. Very disappointing for a company as big as Walgreens whose primary focus is a pharmacy dealing with filling prescriptions and it’s importance to their health and wellbeing.MI Very Frustrated
Walgreens is going downhill fast!!
Walgreens only care about making a buck at the end of the day. They hey have consistently reduced how many pharmacy staff are working at any given time. They have also reduced the hours the pharmacy is open. The first one I picked up prescriptions from started closing at 6pm daily so I switched to a different one that was opened until 10pm seven days a week. They have now started closing at 6pm on the weekends and they don’t even have enough workers for you to be able to go inside and pick up prescriptions. They literally will have the pharmacist and one worker scheduled and will close the metal security grate on the inside and you have to go through the drive thru to pick up. If you took the bus like me you’re screwed depending on who’s working. I had to line up in the drive thru line and just stand there since I don’t have a car. After inhaling exhaust for 30 minutes (the line was ridiculously long) I walked up to the window and had the technician deny me service because I wasn’t inside of a car. I had to make a huge fuss as I went back and forth with her. I guess the pharmacist heard the ruckus and stepped in and made her serve me. It shouldn’t have even come to that. Walgreens needs to do better. They should treat employees better and customers. If they don’t they will find themselves wondering what went wrong when they go bankrupt.Melsmeuek
Poor customer service
I went to the Walgreens on Whiskey Rd. in Aiken SC, on May 16th at 5:30pm and dropped off two prescriptions to be filled. I was told by the Walgreens associate after she checked that the items were in stock and to come back at 730 and they would be ready. I came back at 7:30 and was told by a different Walgreens associate that there wasn’t one for me in the computer. I told her the other girl took my two prescriptions and scanned them and told me to come back at 7:30. She went to the other girl came back and told me that she found them that they had been scanned but not typed up so the prescriptions were not filled. I asked her are you going to type them and fill them now and she said no I would have to come back tomorrow to pick them up she said there were other people in front of me. I was the only one there she said they were ahead of me in the system I told her I would be two hours ahead of them if they had typed my prescription. I was still told to come back tomorrow which would be three trips for me. Bottom line the associate or the pharmacist should have said we apologize for our mistake and will get this ready for you now instead they offered what was best for them. I told her to hand me my prescriptions and that I would not be back. I went to Kroger arrived 15 minutes before they closed and they filled my prescriptions while I waited.Bp29803
Walgreens
Pharmacy, Photo, Coupon + Shop
- Reviews Summary
- Versions+1
- Price History
- Description
- FAQ
Summary of user reviews for Walgreens
Positive highlights
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Version History of Walgreens
88.0
September 28, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More87.0
September 19, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More86.0
September 10, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More85.6
August 29, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More85.5
August 28, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More85.0
August 21, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More84.0
August 7, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More83.0
July 25, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More82.0
July 11, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
More81.2
July 3, 2024
Welcome to the new & improved Walgreens App. We’ve incorporated a fresh new look, made it easier for you to navigate our app and get important notifications - aiming to make it easy and convenient for our patients & customers.
MorePrice History of Walgreens
Description of Walgreens
It's your Walgreens - shop and manage your prescriptions.
Prescriptions
• Refill in a snap by scanning your barcode
• Track order status for you and your family
• Stay on track with Pill Reminders to help you manage medications day-to-day
• Get FREE prescription and general health advice 24/7 from a pharmacy expert in a live chat
Walgreens Find Care®
Find the right care, right when you need it. Connect with doctors and healthcare providers from your phone or in person at participating locations.
Shop & Savings
• Shop for all your essentials and get your qualifying pickup order in as little as 30 minutes.*
• Earn Walgreens Cash rewards as a myWalgreens member and clip personalized, exclusive deals just for you*
• Easily clip coupons and save even more with our Weekly Ad
• Scan products in-store to clip coupons and save at checkout
• Find your nearest store, and view store and pharmacy hours
Photo
• FREE Same Day Pickup for faster photos—print from your phone or tablet
• Personalize your Photo Cards and Gifts, and create custom Wall Décor for your home
Earn Walgreens Cash rewards when you set and meet myWalgreens health goals. Automatically track your progress by allowing Walgreens to sync with the Apple Health.
iOS Permissions:
How the app uses device permissions
• Location: Find nearby stores and enable in-store savings
• Photos: Access pictures you’ve taken that you want to print or share
• Camera: Take photos and use features that require scanning
• Microphone: Speak to a healthcare provider over the phone or video, or to search for products and coupons using your voice
• Apple Health app: Connect with Health app to track and share health and fitness information
The Walgreens App is free to download, but specified rates from your wireless provider and other fees as noted in your Walgreens account agreement(s) still apply.
*See Walgreens.com for details and restrictions.
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Walgreens: FAQ
Does Walgreens offer an iPad version?
Yes, Walgreens is compatible with iPad devices.
Who is the developer of Walgreens?
Walgreen Co. released the Walgreens app.
What is the minimum iOS version for the Walgreens app?
Walgreens requires iOS 15.0 or later.
What user rating does Walgreens have?
Walgreens has a consumer rating of 4.8 and receives plenty of positive reviews.
What’s the app category of Walgreens?
The Main Genre Of The Walgreens App Is Shopping.
Which version of the Walgreens app is the latest one?
The newest version of Walgreens is 88.0.
What is the date of the latest Walgreens update?
Walgreens rolled out its latest update on September 28, 2024.
When did the Walgreens app come out?
Walgreens originally came out on February 5, 2023.
What is the age rating for Walgreens?
May contain some intense scenes or mild blood and gore, appropriate for ages 12 and up.
What are the languages supported by Walgreens?
Walgreens is available in American English.
Is Walgreens accessible through Apple Arcade's subscription model?
Unfortunately, Walgreens is not on Apple Arcade.
Does Walgreens allow for in-app purchases?
No, Walgreens does not allow for in-app purchases.
Can I use Walgreens with Apple Vision Pro?
No, you cannot use Walgreens with Apple Vision Pro.
Are ads featured prominently in Walgreens?
Yes, ads are featured prominently in Walgreens.
Screenshots of Walgreens
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