Lotsa Helping Hands User Reviews

Lotsa Helping Hands
Lotsa Helping Hands
Lotsa Helping Hands, Inc.

Top reviews

Stable and User Friendly

We have been using this software for the last four months with over 200 people in our group and had have zero problems.

I like their use of KISS principle which is important given the diverse low-tech user community.

Thank you for this software and our family is truly grateful for it.

Bad app for a great service

This app needs a lot of work. The interface with the website and vice versa is horrible. Updates, announcements, etc. entered on the app. do not show up on the website and vice versa. Best to stick with the functionality of the website. Works better.

No support from Lotsa Helping Hands

The set up is easy the concept is tremendous but all of a sudden the automatic reminders stopped sending for the tasks. Support claims a response in 24 hours. No response 72 hours later and two follow up emails. No phone support either. This is a fabulous tool, but the reminder feature is essential.
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Won’t update Tasks when comments are added

We have an active task with many people commenting. None of the comments are appearing in the app though. Tried restarting it, etc. We can only see them on the website. This makes the app completely useless. Please fix whatever caching nonsense is happening here and I’ll update the review with a higher rating.
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Frustrated

I just created an account. Then I downloaded the app. I tried to log in. It said my email and password don’t match. They do match. I can get on the site through the email I received. So I tried to set up my account through the app. It said this account is already in use. It still wouldn’t let me log in through the app.
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App just crashes

I have an iPhone XS.. and I can’t get past the sign on ... it hangs then just crashes.
I gave a 1 rating because there wasn’t a zero option and I wanted to rate the app.

Disappointed in the App

Disappointed that the app doesn’t have either an explore function or a referral to the website.

Poorly designed

What is the point of the app for the coordinator if they can not approve member request or seethe other information like on the webpage.

Works fine for me

Some of these people are dingle dorks. Works just fine for me. Doesn’t allow for some of the functions the website does but overall it’s functional.

Can not login via app

My login doesn’t work on the app. It works via Safari on my phone. Not sure what’s wrong.

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