Leave a Review Swagbucks
Trash customer service
I’m so over this app. I only use it for the product rebates. I go to the store, buy the product and literally half the time never get credited. It can’t find the item on my receipts. So I submit receipt for review and I either get one of 2 messages “the receipt isn’t clear and items aren’t found” I read every single detail under a product to make sure I get the right one and know for a fact it’s the right product and they still say item not found. I take the most clear pictures I know how and they still say it isn’t clear. This app has cheated me out of so much money. You can’t respond to the emails so you have to keep resubmitting the rebate. I have tried open tickets on about 6 items and the email literally says we will get back to you in 30+ days. I haven’t heard anything and several of them were well over a month ago. You get so frustrated you just give up and lose out on money. After 30 days sometimes you can’t return the product to the store. I’m cashing out and deleting this app. This is the worst rebate app I’ve ever used.Show lessTweetyBTT
Cash back deals & point system
So good app, simple but takes some time to get enough Swagbucks to redeem something. If you plan to make a purchase online try to go through the app. Recently I did this, I bought somthing off Groupon threw the swag bucks app it advertise 12% cashback and 12 swag bucks for every dollar spent. However it isn’t instant and I haven’t got the rewards yet not sure where the 12% cash back is going to or when the points will be added to my account. It does say wait up to 7 days for the reward so that’s where I’m at Rn on day 2 I will come back and add 5 stars if everything goes smoothly. Tell them I base my stars off comparing it to other money making apps. I have downloaded and used over 30 of these type of apps and this one is in the middle for how long it takes to get those points n the amount of work. The cash back is not an option on a lot tho so that would give it 5 starts as I’ve gone threw n tested everything on the app just waiting on that one action to give my full review.Show lessSnowWolfV
SCAM!!!!
DO NOT DOWNLOAD THIS APP!!! They will steal your sensitive information on your phone and then hack into your bank account!!!
Not long after downloading this app, my details were hacked and my business bank account had several fraudulent amounts taken out of it. After calling my bank to cancel my card, I was informed that this was unfortunately common for apps like this to steal your information and then fraudulently take money out of your account. My bank also advised that they made several more attempts to take out very large amounts out of my account, which was declined. DO NOT believe the 5 star reviews on this app, they are bots faking reviews. Save yourself the headache of cancelling cards, changing all your passwords and trying to recover your lost funds. This has not been a fun exercise for me!Show lessOloKD
The customer service
Their customer service is basically non-existent, don’t expect any help on anything. The surveys are a joke, just a heads up if you happen to be white odds are it’s not going to let you finish one (it asks race/ethnicity questions before the real survey begins). Then how they offer money back for buying certain products, god forbid they actually pay up what the offer. Every time I’ve had an issue with that feature I’ve submitted a ticket, they ask for 10 business days, fine. I have NEVER gotten ANY response let alone a solution to the issue. Every time I open a ticket less than 10 business days later they take down the offer completely even if it was listed as one you can do multiple times and not expired, mark my ticket as completed and do NOTHING to help. You could at least respect someone enough to give some kind of response. I will NEVER recommend this app to anyone, it’s not worth it.Show lessfryddhvfukjcd
Starts off well but poor customer service if you have issues
I started well on this although many of the surveys take longer than stated or redirect you to different surveys entirely. So long as you’re ok with this the process works well.
Major issues with game links failing to work and/or track your progress so you can easily spend hours performing a task, then find you have no payment. Support responses are along the lines of ‘sorry it’s out of our control, thankyou for your understanding’ so ultimately very disappointing.
Such a shame as it has a lot of potential if these issues were managed wellShow lessHero Material
So incredibly rubbish
‘Drag each into the box’ - of course, it doesn’t work so 10 mins spent answering previous questions is time wasted. Or ten mins spent answering questions equals a ‘sorry not suitable’ type response. More time wasted. Just a couple of examples. The app continually fails to offer questionnaires suitable to your circumstances so you get ‘cancelled’.
An example of a qualifying question - how many lungs does a human have? I answer 2 - and am then chucked out of the survey as ‘not qualifying’!! Honestly, what a waste of precious time.
Seriously, please don’t waste your precious life trying to accumulate enough points for a fiver here or there. Your time is worth more - listen to me: Just. Don’t. Do. It.Show lessbeelzebomb
HORRIBLE
This app is ridiculous! It downloaded fine but when I went to sign up it kept saying I had an account already and I needed to reset the password. However it would never send a resetting email and kept telling me I had to contact support because I had no more tries to log in! I couldn't even get to have an account. Would give this app 0 stars if I could. Honestly so disappointing and would NOT recommend.Show lessilikegoujons
Developer Response
Hi, please reach out to our CS team through the help center so we can get your account back onlineFun and easy but as usual they forget credits for completing task
I love this app and website. I’ve made a few good money moves on swagbucks. But as the pandemic started I noticed that it started to go down hill. I have missed out on a bunch of credits. Customer service is super hard to get ahold of. I’m constantly finishing and completely finishing and thoroughly finishing surveys and then being told I was disqualified even tho I have a screenshot proving my completion. I go grocery shopping monthly and I mean multiple times a month and when I submit my receipt via email I receive nothing for my receipt and for letting swagbucks know. I hardly ever use this app anymore. I come on and maybe do an 30 minute visit. I used to come on for hours and just had a ball now I don’t because I’m scared and I hate that I feel as though I will waste my time. Proceed with this app with extreme caution. Screenshot everything you do for your proof. Stay in contact with swagbucks customer service and don’t stop like I did when I got frustrated because they had me reaching out almost 5 times daily.Show lessmorquel20091988
Like it Better Than the Browser Website
Swagbucks is definitely designed for those who already have a job, and are simply looking to save a little extra cash. Your chances of earning the most swagbucks is dependent on already spending money on groceries, entertainment, clothing, etc; and therefore being eligible for more surveys and earning swagbucks when you shop for things you needed to shop for anyway. If you understand that and you’re still game, go for it.
As I said in the title, I definitely like the app better than the website. There are additional ways to earn swagbucks and if you tend to spend more time on your phone anyway, it’s easier to remember to do every day to get the most out of the app, especially if you turn on notifications.
If you’re like me and you don’t do a lot of shopping, this may be harder to utilize to make extra cash. But give it a go and see for yourself, you never know till you try. It’s better than other cash-back options I’ve come across.Show lessMaryCurls5
Easy and Smooth
Answering surveys, being paid and having fun. That’s the Swagbucks aim, and o my how well they have achieved this. No more waiting around for surveys to appear. There is always more surveys lined up to keep you going. But it’s not all surveys, they have tasks for you to complete (not compulsory), playing games and watching adverts, allows you to earn more points and as the saying goes more points - better prizes, this is so true for Swagbucks. So what are you waiting for, download the simple and efficient app and get earning. Swagbucks, the easiest way to earn money.Show lessAshleyPilling
