I have an older iPhone mini and I cannot get to the sign in button on the app Home Screen, which makes it impossible to sign into the app and thus worthless. I can see the sign up for free button and the top edge of what looks like it should be a sign in button but I can’t scroll to see it.
Developer Response
Hi there, we're sorry to hear you're having issues accessing the sign-in button. It's important to us that everyone can use our app easily. Could you please send us an email at support@going.com with the model of your iPhone mini and the iOS version? We'll get to the bottom of this for you. - The Going TeamThis is one of my favorite apps this year. I’m guilty of not making vacation plans all the time, but now Going gives me new vacation ideas every time I login. The best part is the inexpensive flight costs the app finds now makes it easy to plan and pick my next adventure! Thanks Going!!
Developer Response
Hi, thanks for the love! 😊 We're thrilled to be part of your daily dose of vacation inspiration. Keep enjoying the app and those exciting, wallet-friendly adventures! ✈️🌍 - The Going TeamHeard about how great this app is, so I decided to download it. It just hangs on the opening screen and does nothing.
No way to erase my account. I want to delete it completely, there needs to be an option for this. The app is only for domestic flights now without paying premium. Just doesn’t do anything for me as i only fly internationally!
Developer Response
Hello, we appreciate your feedback on our Limited (Free) membership. Regarding account deletion, you can do so by following these steps: Settings > Account > Membership and Billing > Additional Support > 'Delete my account'. If you encounter any difficulties or have further questions, please don't hesitate to reach out to us at support@going.com. We're here to assist you. - The Going TeamCannot get past airport usually flown from. It does not provide a place to answer the question.
Developer Response
Hi, sorry for the trouble. Please ensure you've updated to the latest version. If the issue persists, contact us at support@going.com for assistance. - The Going TeamThis app is so different from the other travel apps I’ve used! I love how easy it is to see deals around the globe and how fast it is. Excited to start booking cheap flights
Developer Response
Hi, thrilled to hear you love the app! 😊 Keep booking those cheap flights and exploring the world. - The Going TeamDef not what I was expecting - it’s way better. UI/UX is smooth. I’ve barely used - only just got but it’s doing all the things, hitting all the marks. 👍🏻
Developer Response
Hi, we're delighted you find the app better than expected! 🌟 Thanks for the thumbs up, and happy travels! - The Going Teambest app ever helped me so much everyone should definitely get this!!!!
my 8 year old can find the same deals on google, and the flights are 6 months sooner…
Developer Response
Hi Grant, sorry to hear you feel that way. We strive to offer competitive deals. If you have specific feedback, please share at support@going.com. - The Going TeamI’ve always loved Going and now having the app with notifications is going to be a game changer so I don’t miss any deals! Also love the globe.
Developer Response
Hi, we're excited about the app too! 😊 Thanks for your loyalty and support. - The Going Team
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