Used this app for a year without fail, but then upon upgrading my iPhone the app would not restore itself despite my having paid for a lifetime subscription. After no response to online emails asking repeatedly for support, I gave up and found another authenticator.
Developer Response
Dear Brently500, i’m very sorry that the customer service did not reply to the question in time. Can you describe in detail the issue you are experiencing and contact us at support@huameinetworks.com? Thank you again for your support and understanding.Wasn’t ready for another charge for something I wasn’t informed about and May not use, a subscription when stated one time payment.
Developer Response
Dear user, we appreciate your feedback. The fees we charge help us invest in the development and improvement of the app, providing you with a smooth and enjoyable user experience. We're always working on new features and enhancements, so stay tuned for exciting updates! Thank you very much for your interest in our application.I don’t know how long
Developer Response
Dear janelledach, thank you for liking our app and hope for continued support.Very good security
Developer Response
Dear user, we appreciate your feedback. Thank you for liking our app and hope for continued support.You can try for free (3 days ) to see if you like the product first before you commit to purchase . Thank you
Developer Response
This is Alice from Huamei Networks. Thank you for liking our app and hope for continued support.Pleased to share your feedback so far
Developer Response
Dear user, thank you for your positive review! We are very honored that you like this app.Not interested in downloading your app in the first place, let alone being up sold a $50 service, thank you. All this just to authenticate? Give me a break.
Developer Response
I’m Alice from the customer service team. Your payment helps us to invest in the continuous development and enhancement of the app, allowing us to bring new features, improvements, and a seamless user experience your way. We value your feedback and suggestions! Thanks for your valuable suggestion.Good luck to the boys in
Does not operate as advertised - disappointing
I now HATE this Authenticator with a strong passion now I got a new phone logged back into my apple account downloaded this back so that I can get back into my account on Roblox but when I tried to log in Roblox it says it needs the Authenticator pin so I try and get it and for some apparent reason it isn’t there at all I don’t know why but you guys are seriously the worst authenthicator I’ve used.
Developer Response
Dear user, we appreciate your feedback.
1. It may be that you have not turned on the account synchronization function, resulting in the previously added account information not being synchronized on the new device.
2. It is recommended that you contact us via email and we will help you log in to your Roblox account
You can contact us by email at support@huameinetworks.com. Thank you for your understanding.
Brently500
brym6
janelledach
Kyaw zin pyae
TalktoMe8
Nedgoofy
Phil N Annoyed
jark.beerath
Lousy service b of a
Mr _._,dc
