User Reviews: Authenticator ©

Authenticator ©
Authenticator ©
HUAMEI INDUSTRY TRADE CO., LIMITED

Reviews Summary

Top reviews

  • Have you heard

    Did I keep

    Developer Response

    Hi, vanlahoang, Thank you for your positive review!
  • Best AAP

    I have been enjoying my security apps with authentication since downloading. No flaws were found looking for better times with my financials to be protected. I lost my phone twice and so far I have not had not one breach that an attachment to the software which is superb. thank you for your creation.

    Developer Response

    Hi, Cpay2me, This is Alice from Huamei Networks.Thank you for taking the time to leave such a positive review on our app. We're happy to hear that you've been enjoying the app and haven't had any issues. Losing your phone is a really bad experience and hopefully you haven't suffered any other losses. Thank you again for your support and look forward to serving you in the future. Good luck every day!
  • Authentication

    😮‍💨Less Frustration🤌🏽

    Developer Response

    Hello, Trinndaddyputo! If you have any questions, please feel free to contact our customer support support@huameinetworks.com.
  • No I’m not going

    I would like a little

    Developer Response

    Dear cydneymoenigrender, sorry, we didn't understand the problem you expressed, can you send detailed instructions to support@huameinetworks.com, we will deal with it as soon as possible. Thank you again for your support and understanding.
  • Fake app

    This is a real way to stole money from unaware users. On top of it, never worked !! and I had to reset all sign in process. Wasted money and time !!

    Developer Response

    Hi, Lucho0570, We are very sorry for the inconvenience caused by the problem you encountered. Can you describe in detail the issue you are experiencing and contact us at support@huameinetworks.com? Thank you for your understanding and support.
  • Very helpful

    Glad I found this app and realize all the good value it provides to help me work more easily. Thanks

    Developer Response

    Hello, Shar’ron!Glad our app was helpful to you. Thank you for liking this app, it is our motivation to keep working hard.
  • Tedious is not a strong enough word

    I have not been able to get to the point where I can enter my mobile number, or my Salesforce account number on this app. I’m sure it makes perfect sense to whoever wrote it, but it makes no sense to me and I have been using computers and applications without any problem for many years. Not only that but I was forced to buy the annual service twice just to get to the point where I’m writing a review. All this in 15 minutes if I could give it a negative score

    Developer Response

    Hi, SLO John, This is Alice from Huamei Networks. I am very sorry to bring you a bad product experience. In order to let you experience our products better, we provide a 3-day free trial period. Hope you can make a decision before the trial period ends. Our application is a paid service. If you are using an iOS device, you can cancel the subscription on our app through the following steps: App Store -> Click your avatar -> Subscribe -> Click our app name -> Unsubscribe. If you need any assistance, please don't hesitate to contact us. support@huameinetworks.com Thank you for using our app
  • Another means to collet cash from the public

    Just another way to collect subscription fees.

    Developer Response

    I’m Alice from the customer service team. We are very sorry for the inconvenience caused by the problem you encountered. Our application provides a variety of functions and services. In order to ensure that we can continue to provide high-quality products and services, we need to charge a certain fee. Thank you for using our app
  • Microsoft Authenticator

    Obnoxious revenue grab. On top of annual software subscription - and apparently trying to grasp access to addition user information.

    This is why many no longer trust MicroSoft and will try to avoid dependency on them in the future.

    Developer Response

    We are very sorry that you have encountered problems in using our products/services. Please note that we have no relationship with MicroSoft and you are commenting on a third-party app not developed by MicroSoft. Thank you for your suggestions, we will continue to improve.
  • Deceptive onboarding, useless free version

    This application includes a sneaky upsell at the end of their onboarding flow. They substitute a button that enrolls you in a piad version where the "next" button was. If you're not paying attention, you'll wind up with an auto-renewing paid version.

    Additionally, this app is useless with the free version. Every action brings up a conversion modal. Scanning a qr code, manually entering information, etc.

    Avoid. There are much better free versions.

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