Good idea where it would
Developer Response
Dear susan-rouse, thank you for liking our app and hope for continued support.The new
Developer Response
Dear user, we appreciate your feedback. We are glad you like this app.I’m going
Developer Response
Hello, Httuyyygg! Thank you for your positive review!I got a new phone and everything transferred over except this app. I cannot log into my business website without it. And I cannot reach anyone for help in disabling my two factor code so that I can actually work in my website. I am losing money every day and cannot see customers orders. I would definitely find an authenticator app that has is there to help you in time of need. Someone you can talk to when you run into real issues --this company is not there to help.
Developer Response
Hello, playnayjay! Thank you for reaching out to us and expressing your concerns. We understand how essential the functionality of our app is to the smooth running of your business, and we deeply regret the inconvenience you have experienced.We are taking your situation seriously and are committed to resolving it promptly.
Please follow the steps below to transfer your two factor code.
Step1: Open the app on your old device and click on Backup&Sync at the top of the authenticator tab
step2: Enable the Backup&Sync.
step3: Sign in your new device with the same Apple ID as your old device.
step4: Open the app on your new device, your two factor code will be synced to your new device.
If the above steps do not meet your expectations.Please send an email to support@huameinetworks.com, we will assist you in completing the transfer. Thank you for your understanding.Don’t know what it is doing.
Developer Response
Hi, QuitWomanThatLovesTheLord， We recommend that you go to the Settings page to view the FAQ & Help. Hope that helps.We will be in the area
Developer Response
Dear berthabuckriger, thank you for your positive review!I did not order this app was charged please refund
Developer Response
Dear user, we appreciate your feedback. Our service provides a 3-day free trial, so that the user can confirm whether it is what he needs. If you want to cancel a subscription, please find it in your Apple ID Settings -> Subscriptions and cancel before the 3 days expire. Otherwise, according to Apple's subscription rules, the fee will be charged automatically. Thank you very much for your interest in our application.Godbless!
Developer Response
Thank you for liking this app, it is our motivation to keep working hard.Was starting up the app and was charged 52$ when I was not looking to add the upgrade.
Developer Response
Hi, Ndiazsierra， Our service provides a 3-day free trial, so that the user can confirm whether it is what he needs. We use the subscription function provided by iOS. When you confirm the subscription, you will see the payment dialog shown by the iOS system. If your Apple ID has not yet set up a payment method, the iOS system may prompt you to add a credit card. Only Apple has access to your credit card information, we do not need this information and do not have access to it.ولا هدف
Developer Response
Dear انوثة, we provide a 3-day free trial period in order to let you better understand our products and services. During this time, you can try our products and experience our services for free. Thank you for your understanding.
susan-rouse
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Httuyyygg
playnayjay
QuitWomanThatLovesTheLord
berthabuckriger
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kowtko21
Ndiazsierra
انوثة
