Leave a Review Papa Gino's
Trash. Edit: better
Update: The new app is working much better. I’m glad. Because I love you. But I couldn’t abide the old app or the web portal. So thank you.
Not like you’re perfect. No one is. But if you work on yourself I’ll work on myself and the world will be a better place.
The old gripe:
Your online presence is buggy trash. I can’t even see my review. It’s white on white. Test this stuff before you publish. I’m so close to just ordering local. Also … nice $5 delivery fee. Why even give me $5 off my total.?!?Show lessOldsoulbrother
App is horrible
I love Papa’s, but ordering online is absolutely ridiculous. Logging in took me 10 minutes. Said my email was invalid. Then said I already had an account… when I figured I would just change the password to see if it would make a difference. So I get in. Get to checkout, my credit card is there. Great! Then 100 different errors. Finally get back to checkout, my credit card info is gone. WTH?! So now it’s been 20 minutes. Had to change the delivery time. And start over. I might get dinner, I might not. Who knows now?Show lessChuckyBird74
Login issues and no deals offered
I love Papa Gino’s pizza but I have not ordered I’m a couple of weeks since I have not been able to login and order using the app. I like the convenience of app ordering. I have attempted to reset my password numerous times but for some reason I have not received the e mail link with password reset. The fact that I was not able to claim my birthday offer before it expired that I received in my email was a let down. Another thing that is a let down that I just realized today is if you visit their website directly they offer many different deals that are not offered in the app. I was surprised to see that the website has offers the app does not. Hopefully the app will be updated to offer deals and work properly for logging in.Show lessIt is wery fun and fasts
Fantastic Restaurant!!!
This is the most fantastic restaurant you could ever go to their pizza is amazing. The staff is amazing. The delivery drivers are the most fantastic delivery drivers you could ever ever want to deliver your food fast courteous on time friendly this restaurant their food is always hot and delicious. They did greet you with a smile. You just can’t ask for a better pizza place fresh fresh food I just can’t say enough. God bless you all. God bless your families and they’re probably the best pizza place in the state of Massachusetts that I’ve ever had North Adams hands-down besides Village. if you can’t get a pizza from Papa Gino’s, go to Village, don’t ever go to RomuntosShow lessHarleyAveryTaylor1389
Easy to use! Better than Dominos app.
The Papa Gino’s app is way and beyond better compared to what it used to be. It’s quick, simple to use, and great displays of their food. Will be using again because it’s way better than the Dominos app and so is their pizza. Like a LOT better.H20SuRge
Doesn’t work to pay with credit card
Attempted multiple times to pay with credit card through the app and kept getting an error message. Tried so many different things, updated the app, nothing. Super inconvenient. Only option is to pay in store which is what we were avoiding. Dominos has PayPal…. Probably will just go with them instead of this hassle next time.Show lessmoon dog mom
Major Upgrade
This app is 1000% better than the old version or ordering online!! Totally worth signing up for the texts because you get coupon codes, which come in handy for a family of 5!! Love the app!! Love Papa Ginos!! ツTwileezy
Excellent Service! Marie the cashier is so nice!!
Excellent service! Marie the cashier is so nice to me! She always gets my orders just the way I like them!! Please give her a raise! She works hard to make sure customers are always happy and get what they want!
-DanielleFragilefear
Much improved app
They really thought through this app. Navigation is much more intuitive and leans toward seamlessness. The old app was so buggy that I gave up and ordered through the site. Definitely an improvement.Essential HP
Garbage
Guys it’s 2023 why is your app from the 1940s your website is no better it’s so hard to order food from you that I end up giving up and getting from dominos. Can’t add address without issues can’t add card numbers without issue can’t create an order without issues. I just don’t understand who let a 4yo child create an app for a large companyShow lessmxdude420
