RingConn User Reviews

Guangdong Jiuzhi Technology Co., Ltd.

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Happy with Ring Conn

So far, I have been happy with Ring Conn. Seems be be accurate and reliable. Explanation of measurements is thorough and appreciated. This is a good alternative to Oura if you don’t want to pay a monthly subscription(or pay twice as much for the ring itself).

One thing I would love is a phone notification when stress levels reach high(red). If notified ASAP, I can better identify what triggers this. Otherwise, I just notice it in the app hours later and can’t pinpoint what potentially caused it.

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LaurenInSC

10 months ago

Nice

I've used Motiv and Oura for years before and only last September I started using Ringconn and I am well pleased with it. I guess we can not have all we want but I agree with what one of the reviewers said..that we need low level of battery warning . I work nights so at times the ring maybe gets confused of how to record my sleep patterns or I Judy haven't discover most of the settings. Other than that this is still the best sleep ring for me.🫡

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Bong4

a year ago

Response from developer

Hi, We greatly value your input; currently, banner notification of battery in the app is supported. We have taken note of your valuable suggestion and forwarded it to our team. Our team will evaluate the suggestion. If you have any questions, you can provide your feedback through the following channels: In-App Feedback: Our app offers a feedback mechanism where you can directly submit your feedback. Email: You can also send your feedback to us via email at cs@ringconn.com. Customer Support Hotline: If you prefer to communicate with our customer support team over the phone, you can reach us at +1 888-548-1271. We sincerely appreciate your cooperation and look forward to receiving your feedback. Each feedback you provide will be treated with utmost attention, and we will contact you promptly to gain a deeper understanding of the issue and provide possible solutions. Thank you once again for your support and patience. We are committed to delivering high-quality products and services to ensure your satisfaction.

Good Monitoring Tool

I have been using your product for under a month and so far so good. However, I would like to make a suggestion, if you can add a button to activate the ring to track certain exercises like running so that one can track the specific excercise such as distance covered, calories burnt etc for the specific activity and this can serve as a subset to the main data. Thank you.

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Ralph II

a year ago

Response from developer

Hi, Thanks for supporting us! We greatly value your input. Currently, our app focuses on tracking walking and running activities. However, we are pleased to inform you that we have plans to introduce related modes that encompass cycling and general fitness training tracking. These updates will provide you with enhanced capabilities to monitor and track your performance in various physical activities. Our development team is working diligently to implement these new features into our app to ensure a seamless and comprehensive exercise tracking experience for our users. While we cannot provide an exact timeline for the release of these updates at the moment, we encourage you to stay tuned and look forward to the upcoming app version that will support cycling and general fitness training monitoring. We value your feedback and appreciate your patience as we strive to enhance our app's functionality to meet your evolving needs. Your satisfaction is our top priority, and we are committed to providing you with a comprehensive and user-friendly experience. If you have any additional questions or concerns regarding the app, please feel free to provide feedback through the app, and we will keep you updated on the latest progress via email.

Not there yet

Disconnects at night while sleeping all the time. I get about one in 14 nights that will actually give me accurate information. Ring still needs help it is so frustrating.. I wonder if that higher quality ring has the same issues?

HPA mom

a year ago

Response from developer

Hi HPA mom. Firstly, I would like to sincerely apologize for the inconvenience caused by the inaccurate app data you have encountered. We understand the frustration this has caused you, and we are dedicated to helping you address this problem. To better investigate and resolve the issue, we kindly request that you provide us with more specific feedback. Here are some details we would appreciate: Describe the issue: Please provide as much detail as possible about the inaccurate app data you have experienced. Which specific data is affected? How is it inaccurate? Are there any specific actions or usage scenarios associated with the problem? Steps to reproduce: If possible, please provide specific steps to reproduce the issue. This will help us better understand and simulate the problem for further investigation and resolution. You can directly submit your feedback in RingConn App. We sincerely appreciate your cooperation and look forward to receiving your feedback. Each feedback you provide will be treated with utmost attention, and we will contact you promptly to gain a deeper understanding of the issue and provide possible solutions.

Good. Need fitness improvements

To start of with wearing light weight ring which tracks sleep, step count, calories burned and stress its excellent and working good for me.. It would be good if you add separate section like fitness which should include weight training, treadmill etc, so that we can track exact calories burned and heart rate while doing the activity.. Thanks

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hello cutie world

a year ago

App is not working

My app has stopped updating on the tabs at 1:30 today and I cannot submit a request for help through the app either. It keeps saying I have a weak network signal but this is not the problem as I’m able to use my wifi and cell data with other apps with no problems.

CatherineHoward77

a year ago

Response from developer

The server fluctuated today, and our engineers have solved it urgently. Sorry for the inconvenience!

It’s getting there

The ring is nice, the team is working hard to improve the app. I still don’t have everything I would like to see, but the new wellness status of the latest upgrade is very cool.

audet.trist

a year ago

Does not work with iOS 17.1.1

Since I updated my iPhone 13 to 17.1.1 my RingConn app stopped working

Gciking

a year ago

Feedback

Just adding my voice to those who note the HR stats are often out-of-touch with reality. Sitting in a chair quietly and checking my pulse manually, showing 60 beat/min, but the app shows 117.

Playing the ukulele sitting in a chair and it spikes at 200+?

Nope.

Hang in there, gang, we’re being patient.

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Steveperrywriter