Leave a Review Fitbit Sync to Apple Health
Excellent Support
Help worked quickly to resolve an Fitbit app access problem which was caused by an add blocker. This app works but I need to test further as I do not want to sync all Fitbit data to Apple Health.miggs53
Developer Response
Hi, please contact us at mprmedia.help@gmail.com and we will assist you with your issue. we can’t attach a screenshot here to show you how to sign in with Google. Please contact us.Really good app, even better customer service!
I was having trouble getting my Fitbit and Apple Health to sync on the first day, so I emailed support. They responded VERY quickly, and then they continued to work with me for several hours through emails to help me get everything working together. We finally were able to solve the problem, and since then, it’s worked great! Incredibly happy with the time and effort they spend to make sure you’re getting what you need. Really love that I finally have a way to keep all of my info synced instead of manually adding data to Health app.Show lesslaural55
Developer Response
Thank you for your feedback!Keeps working for 4 months. Then stopped.
Trying to get sync to work again.dava77735
Developer Response
Hi, contact us at mprmedia.help@gmail.com and we will definitely help you with the app. Thank you.App works very well, developers are highly responsive
Initially downloaded the app to share workout data with friends (who use apple watch + iphone).
App:
- syncs data to apple health from fitbit (including workout type)
- sync happens pretty quickly and setup is fairly easy
- people i’ve shared my health data with get notifications about my workouts like apple watch users do
I highly recommend this app for my use case. In addition, the developers are highly responsive to feedback. When I initially downloaded the app, workout type did not sync over and friends did not get notifications. I emailed the developers about this and they responded immediately and within about a week rolled out a fix.
I am paying for premium fwiwShow lessnestlejscrunch
Developer Response
Thank you for your feedback and support!Best app for heartrate syncing
I’ve been trying to find an app to sync my resting heartrate to Apple health. Basically just trying to do a one-time export before I switch over to an Apple Watch, and heartrate was the only thing I felt my Fitbit tracked accurately.
This app was the only one I found that could do a one-time heartrate sync for free!Show lessabcdeabcdeaabbccddeeaaa
Developer Response
Thank you for your feedback.Descent App
New to the app. Directions to sync were pretty easy. Initial difficulty with info syncing (if you have had your FitBit a long time, it takes time to sync and there is a limit per hour).
Reached out to customer service which actually boosted a 4/5 to 5/5. Customer service was almost immediate and walked me through everything to get things to sync appropriately.
There is a fee for usage which is fair but know, it’s not a free app. It’s about $40/year or $60+ for lifetime.Show lessSnglMA70
Developer Response
Thank you for your detailed feedback! We're delighted our customer service team could assist you promptly and efficiently!UPDATED Review
Thank you to Yuri, the problem was is on safari my pop-ups were blocked which is the reason it could not sync. The developer is very responsive when you write a view and they reach out to you. once I was able to sync, everything, all data was passed onto the Health app. Thank you for your help and support ❤️
Previous review: Does not open Fitbit account I was waiting a long time to log in to my Fitbit account and tried to bypass it go through Google Chrome. That worked but went back to the app and still did not work.Show lessCRKBiscut
Developer Response
Hi Chelsea, glad it worked! Please contact us with any questions!Not impressed
After less than a month of use the free version of the app stopped syncing and I’ve followed the instructions on how to disconnect the devices and re-sync from scratch. All those attempts have failed! It’s also lame that after the first few syncs (which synced all your info) it defaults to just steps. Then you must pay $10 a month or buy the app outright in order to sync everything. I’m sorry but this app is not worth it!Show lessStupid foursquare
Developer Response
Hi there, we're sorry to hear about your frustrating experience with the app, however you didn't try to reach out for assistance to our support over email. This is the most fastest way to solve any problem with the app. If you are still interested in using it, please contact us at mprmedia.help@gmail.com and we'd love to help you. Thanks.Almost Perfect
So far this app works great, but there is one important improvement I would like to be made. I wish this app synced data that would help close the activity rings in the Apple Health and Apple Fitness apps. If/When this update or feature is implemented, this would be the perfect app!RcBoy24
Developer Response
Hi, thank you for your feedback. We definitely will look into this and if possible this will be added.Not syncing
When I started using the app it was syncing all the data to apple health app. Now after the latest update it has stopped syncing everything except for steps. I made sure all parameters are synchronizable from apple health app but it shows “denied” from SyncFit app. I have paid for lifetime subscription for this app. I need this to work or my money back.Show lessasti1921
Developer Response
Hi, did you solve the problem, please contact us over email at mprmedia.help@gmail.com . Thanks. Please contact us at mprmedia.help@gmail.com and we will guide you how to fix this. Unfortunately app review is not the place where we can provide assistance. I look forward to hearing from you. Thanks.
