Fitbit Sync to Apple Health User Reviews

Fitbit Sync to Apple Health

MPR MEDIA INC

Health & Fitness

Productivity

Reviews Summary

Positive highlights

🔥

This app hasSyncs data quickly

🤝

This app hasExcellent customer support

📊

This app hasExports Fitbit data to Apple Health

🔍

This app hasProvides visibility into Fitbit data

🔑

This app hasSeamless and straightforward installation

Negative highlights

💰

This app hasRequires paid subscription for full functionality

🕰️

This app hasHits hourly sync limit

🔄

This app hasInconsistent syncing after updates

🤔

This app hasUnclear free vs paid features

🔢

This app hasInaccurate data sync

Top reviews

Most RecentHighest RatedLowest Rated

Not syncing

When I started using the app it was syncing all the data to apple health app. Now after the latest update it has stopped syncing everything except for steps. I made sure all parameters are synchronizable from apple health app but it shows “denied” from SyncFit app. I have paid for lifetime subscription for this app. I need this to work or my money back.

Show less

asti1921

a year ago

Response from developer

Hi, did you solve the problem, please contact us over email at mprmedia.help@gmail.com . Thanks. Please contact us at mprmedia.help@gmail.com and we will guide you how to fix this. Unfortunately app review is not the place where we can provide assistance. I look forward to hearing from you. Thanks.

Absolutely awful

I downloaded the app, synced my data between the two platforms and it completely messed up all my numbers going back 3 years!!!!!!!! I’m furious and have deleted the app. Absolutely TRASH. Do NOT download - I feel like an idiot.

Samcatxd1287

a year ago

Response from developer

Hi, why don’t you contact support team and they will definitely help you. Please, reach out to us at mprmedia.help@gmail.com. Thanks.

Top notch support

When I first got the app it wasn’t working. I reached out to support and they helped get it straightened out in a hurry. And did I mention it was on Christmas Day?!! Now all my sleep data is flowing into Health. Exactly what I needed.

Pod-freak

a year ago

Response from developer

Thank you for your feedback. We are here to help!

Worked great!

Synced 8 years of data in about 4 hours

Grok it

a year ago

Response from developer

Thank you for your feedback. If you have any questions please don’t hesitate to contact us over support email.

Scam

They ask you to login first and after that ask you to pay. Once you log off they will continue to use your data. Not seems legit to me.

Yush582

a year ago

Edited Review

Just wanted to update my previous review to say that feedback and support from the developers has been beyond excellent and the issues that I encountered are completely fixed. I’ve never received this kind of assistance on the App Store, so bravo!!!

AndrewHarbor

a year ago

Response from developer

Thank you for your kind words and for recommending our app. We're here to support you every step of the way! If you ever have any further questions or need assistance, don't hesitate to reach out.

Works and great support

I originally gave this app one star because it did not sync more than a year of data. Developers were quick to contact me and update the app to fix the issue. Now all my data back from 2014 is synced. You may have to do this one data category at a time. The developer says this is a Fitbit limitation.

Show less

VVlad

a year ago

Response from developer

We appreciate your positive feedback. Feel free to contact us anytime if you have additional inquiries or require further assistance.

Get back to you immediately if you have an issue

Very patient and gets back to you right away

crook360

a year ago

Response from developer

Feel free to contact us anytime if you have additional inquiries or require further assistance.

Great service!

Was syncing fine then stopped. I emailed and got such great service. Rep kept in constant contact including Friday and all day Saturday. If they asked for something, the minute I sent it they responded. Started up again on Sunday morning and problem was solved.

Loves retrievers

a year ago

Response from developer

We appreciate your positive feedback. Feel free to contact us anytime if you have additional inquiries or require further assistance.

Update Fixed

Edit as of Dec 10: the data I requested synced. I have years of data though so it initially hit the hourly limit. Everything is in my Health app now.

Unfortunately I wasn't able to sync any data. I got an error followed by an hourly request limit. I saw a reply that it will be fixed in their next update. Whenever that happens I will adjust my review if it is working.

Show less

riuzzxya