Leave a Review Fitbit Sync to Apple Health
Absolutely awful
I downloaded the app, synced my data between the two platforms and it completely messed up all my numbers going back 3 years!!!!!!!! I’m furious and have deleted the app. Absolutely TRASH. Do NOT download - I feel like an idiot.Samcatxd1287
Developer Response
Hi, why don’t you contact support team and they will definitely help you. Please, reach out to us at mprmedia.help@gmail.com. Thanks.Top notch support
When I first got the app it wasn’t working. I reached out to support and they helped get it straightened out in a hurry. And did I mention it was on Christmas Day?!! Now all my sleep data is flowing into Health. Exactly what I needed.Pod-freak
Developer Response
Thank you for your feedback. We are here to help!Worked great!
Synced 8 years of data in about 4 hoursGrok it
Developer Response
Thank you for your feedback. If you have any questions please don’t hesitate to contact us over support email.Scam
They ask you to login first and after that ask you to pay. Once you log off they will continue to use your data. Not seems legit to me.Yush582
Edited Review
Just wanted to update my previous review to say that feedback and support from the developers has been beyond excellent and the issues that I encountered are completely fixed. I’ve never received this kind of assistance on the App Store, so bravo!!!AndrewHarbor
Developer Response
Thank you for your kind words and for recommending our app. We're here to support you every step of the way! If you ever have any further questions or need assistance, don't hesitate to reach out.Works and great support
I originally gave this app one star because it did not sync more than a year of data. Developers were quick to contact me and update the app to fix the issue. Now all my data back from 2014 is synced. You may have to do this one data category at a time. The developer says this is a Fitbit limitation.Show lessVVlad
Developer Response
We appreciate your positive feedback. Feel free to contact us anytime if you have additional inquiries or require further assistance.Get back to you immediately if you have an issue
Very patient and gets back to you right awaycrook360
Developer Response
Feel free to contact us anytime if you have additional inquiries or require further assistance.Great service!
Was syncing fine then stopped. I emailed and got such great service. Rep kept in constant contact including Friday and all day Saturday. If they asked for something, the minute I sent it they responded. Started up again on Sunday morning and problem was solved.Loves retrievers
Developer Response
We appreciate your positive feedback. Feel free to contact us anytime if you have additional inquiries or require further assistance.Update Fixed
Edit as of Dec 10: the data I requested synced. I have years of data though so it initially hit the hourly limit. Everything is in my Health app now.
Unfortunately I wasn't able to sync any data. I got an error followed by an hourly request limit. I saw a reply that it will be fixed in their next update. Whenever that happens I will adjust my review if it is working.Show lessriuzzxya
Developer Response
Please update to the most recent version and let us know how it goes. Thanks.Doesn’t work
Keeps timing out and says I reached my sync time and try again in 1 hour. Then does it again. Never synced any data. Deleting it and definitely won’t be paying for it since the free version isn’t working.
ETA - it WAS the most recent version. I just downloaded it and used it a few times the first day, and it didn’t work. Deleted. Won’t try again.Show lessXsAnaBanana
Developer Response
Hi XsAnaBanana, we have updated the app and now it works perfectly fine. Please contact us at mprmedia.help@gmail.com and we will help you with the sync setup. Thanks.
