Fitbit Sync to Apple Health User Reviews

Reviews Summary

Top reviews

Doesn’t work

Keeps timing out and says I reached my sync time and try again in 1 hour. Then does it again. Never synced any data. Deleting it and definitely won’t be paying for it since the free version isn’t working.

ETA - it WAS the most recent version. I just downloaded it and used it a few times the first day, and it didn’t work. Deleted. Won’t try again.
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Response from developer

Hi XsAnaBanana, we have updated the app and now it works perfectly fine. Please contact us at mprmedia.help@gmail.com and we will help you with the sync setup. Thanks.

5 stars with a little effort

When I first got the app it didn’t work as I expected - the sync was timing out before it finished and each hour I had to try again. I sent a note to the help email and they were super helpful- they advised an update was coming and instructed me to not try to sync all the data- so I deselected some and set for auto update. After a couple days it was able to fully synch my data- I have had my Fitbit for a long time and there was a lot of data. I am full satisfied now and felt the tech support was awesome!
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Response from developer

We appreciate your positive feedback. Our commitment remains steadfast in providing continuous support throughout your journey! Feel free to contact us anytime if you have additional inquiries or require further assistance.

Crap

Tried to make sure I got the basic and have no idea if I did it right !!!

Doesn’t work

Keeps timing out and says I reached my sync time and try again in 1 hour. Then does it again. Never synced any data. Deleting it and definitely won’t be paying for it since the free version isn’t working.

Response from developer

Please update to the most recent version and let us know how it goes. Thanks.

Fails to sync

Unfortunately I wasn't able to sync any data. I got an error followed by an hourly request limit. I saw a reply that it will be fixed in their next update. Whenever that happens I will adjust my review if it is working.

Response from developer

Please update to the most recent version and let us know how it goes. Thanks.

App is duplicating my Fitbit steps

It’s doubling my steps. Then when I hit sync again, it doubles it one more time. Deleted for now.

Response from developer

Hi Mikuss, we have updated the app and now it works perfectly fine. Please contact us at mprmedia.help@gmail.com and we will help you with the sync setup without steps duplication. Thanks.

Not worth it

Worked a few times so I uograddd to premium. Now that I’ve paid, it does not work. It asks me to log into Fitbit but then gives me an error. Waste of money.

Response from developer

Hi Reviwdcevb, we have updated the app and now it works perfectly fine. Please contact us at mprmedia.help@gmail.com and we will help you with the sync setup. Thanks.

Won’t sync lifetime data as advertised

Syncs only a year back.

Horrible!

I paid for 1 month and tried to sync my data. After 5 minutes it stopped and said Hourly Request Limit Reached. It didn’t even sync all my steps for the day.

Response from developer

Hi Dydee2024, we have updated the app and now it works perfectly fine. Please contact us at mprmedia.help@gmail.com and we will help you with the sync setup. Thanks.

Crazy yearly fee considering the value of health data

NOT a free app, you will need to open the app to manually sync the data with the health app unless you want to pay. The “deal” offered is to pay $60 to unlock all features for life, what a joke. I’m giving you access to ALL of my health data and you have the nerve to charge me money?

Response from developer

Hi, we don’t store or sell your data to anyone. Your data stays in your Fitbit account as well as in Health account after sync is completed. This app is not about trading your data in exchange for sync feature.

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