Didn’t work
Response from developer
Hello! Sorry to hear that you have encountered an issue with sending documents while using Faxer. In order to better assist you, please provide more information about your inquiry by selecting “Contact Us” sending any other relevant info. We look forward to helping you out. Kind regards, Zoe C.
Customer Service
Response from developer
Hello! Kindly note that you can manage your subscription through the App Store by accessing the following link: https://support.apple.com/HT202039. Refund requests must be requested through the Apple App Store. Click on the following for more information: https://support.apple.com/HT204084. Anna P.
Good service
Response from developer
Hi! Thank you for using Faxer. We appreciate hearing that you have enjoyed using our app. Your feedback is essential to us, as it inspires us to continue delivering an amazing user experience. Maria H
It works
Response from developer
Hi! Thank you for taking the time to share your positive experience with Faxer. It's great to hear that our app has been useful to you. We appreciate your support and encourage you to share your experience with your friends! Maria H
Does not work
Response from developer
Hello! Thank you for leaving a review. We would like to help you resolve any issues you're experiencing with our app. To better assist you, please email us at info@faxer.app with any additional information such as the model of the device you're using and a screenshot of the issue. We will get back to you as soon as possible. We look forward to hearing from you soon! Paula M.
Do not attempt
Response from developer
Hello Andrea! Thank you for your review. We apologize for the misunderstanding, but Faxer does not offer a free trial. If you have any other questions, email us at info@faxer.app, and we will be glad to help. Kind regards, Anna P.
Will not send
Response from developer
Hi! We understand that your experience with our app was not what you were hoping for. Please email us at info@faxer.app with the problem you're having, and we'll look into it right away. We look forward to helping you out. :) Anna P.
Works great
Response from developer
Hi Margarett! Thank you for your feedback! We are glad to hear that you are enjoying Faxer. We appreciate your support and will continue working to make the app even better. Zoe C.
Useless
Response from developer
Hello! Thank you for leaving your feedback. Kindly note that once the fax has been sent, you will see it in the history. Please be aware that fax transmission is not an immediate technology. If there is a delay, it may indicate an issue with the recipient, and our system will make several attempts to resend it. The most common errors include: 1. The recipient's fax machine is disconnected or not set to "fax mode". 2. Incorrect recipient fax number. 3. Connection failure with the recipient's fax machine. If you need any further assistance, please feel free to email us at: info@faxer.app. Kind regards, Maria H
The worst
Response from developer
Hi! We understand that your experience with our app was not what you were hoping for. We would like to inform you that once the fax has been sent, you will see it in the history. Please be aware that fax transmission is not an immediate technology. If there is a delay, it may indicate an issue with the recipient, and our system will make several attempts to resend it. The most common errors include: The recipient's fax machine is disconnected or not set to "fax mode." Incorrect recipient fax number. Connection failure with the recipient's fax machine. Thank you for your understanding, and please let us know if you require any further assistance, by sending us an email at: info@faxer.app. Best regards, Rocio A.
