After trying many diets, this is the first time for Mediterranean for me. The app is easy, love the simplicity of the food and recipes, not a lot of items that I don’t already cook with. My family is even willing to eat most of it. Most importantly my blood sugar has been down a lot since day one. I haven’t weighed myself yet but I will when the time seems right.
Developer Response
Hello! We're pleased that you enjoy our app and thanks for the positive feedback! If there's anything we can assist you with, feel free to contact us at support@mymediterranean.diet. This app is horrible. You can’t search all the recipes and each time you go into app recipes change. Meaning I went in, picked recipes for the week. Went shopping for those recipes and now they have vanished.
Developer Response
Hello! We're sorry for the experience you've had with our app. Thanks for the feedback as we are constantly upgrading our app. Could you please contact our support team at support@mymediterranean.diet for further assistance? Thank you in advance!Not Happy with plan. Difficult to use. recipes not good. I want to cancel my subscription . Still trying to figure out how to cancel.
Developer Response
Hello! We're sorry for the experience you've had with our app. We would like to apologize for the inconvenience, but since the app was purchased through the iTunes Store our subscription policies are negated. The best course of action that we can recommend is contacting Apple directly for further assistance.Every time I access the app, is survey pops up that will not go away and let me see anything. Even if I rate, it stays on the screen keeping me for accessing the menus
Developer Response
Hello! We're sorry for the frustration caused. Please contact our support team at support@mymediterranean.diet for further assistance. This app does nothing. So mad that I bought it. If you need recipes, there are much better ways. One recipe- carrot hummus dip: 1/4 cup hummus and carrot sticks. Dip and enjoy!
Awful.
Developer Response
Hello! We're sorry to hear that our app did not meet your expectations. We aim to provide valuable content and a variety of recipes to our users. Could you please reach out to us at support@mymediterranean.diet as we're eager to hear more about your experience and see how we can improve or provide recipes that better meet your needs. The app is ok but the recipes are horribly done. The recipe for spicy garlic shrimp does not call for olive oil in the ingredients but if you fallow the steps the make it, it says add olive oil. Today I had ground turkey taco meat. The grocery list doesn’t say ground turkey it says ground chicken. That’s not that big of a deal but if you follow the directions to make it, it says 1/2 pound of turkey but then has you make enough taco seasoning for 3 lbs of turkey. My taco meat looked like very thick red sloppy Joe mix after it was done and was disgusting. Also… for things like lentils and quinoa it just says 1/2 cup. 1/2 cup dry or cooked? There’s at least a 100 calorie difference between the two. This app is ok, it just needs to be gone through and straightened out as far as the recipes go.
Developer Response
Hello! Thanks for the detailed feedback and we're sorry for the troubles you've had with our app. We'll immediately review and update our recipes to rectify these issues, including clearer ingredient listings and preparation instructions. Please feel free to reach out with any further comments, concerns, or suggestions at support@mymediterranean.diet.The app won’t work half the time. After they get your money and send you a meal plan you can’t prepare most of the recipes because they don’t provide the portion amounts for the ingredients. So it’s not really providing you the service you’re paying for. All recipes assume you are at home cooking all three meals
Developer Response
Hello! We're sorry for the negative experience you've had with our app. Our meal plans are designed to provide full ingredient lists, detailed preparation steps, and how-to prepare videos for each recipe. If you're encountering issues where this information is not displaying correctly, please contact us at support@mymediterranean.diet for further assistance. I thought I got a discounted rate and paid much more. I’m not happy. Edited : I did contact them. They don’t care.
Developer Response
Hello! We're sorry to hear about your concerns regarding the pricing. The final price, including any discounts, is presented in the app before you confirm your purchase. If you feel there has been a misunderstanding or error, please contact our support team with your details at support@mymediterranean.diet.I really enjoy the food. Flavorful recipes. Also, I am seeing the weight come off without feeling hungry.
Developer Response
Hello! We're glad that you enjoyed our app and thanks for the positive feedback! Keep up the good work!Lots of ideas for healthy meals. Easy directions to make meals plus some videos.
Developer Response
Hello! Thanks for the positive feedback and we're glad that you enjoy our app.
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