Ce que jβen pense
Sketchy charge
Response from developer
Hello, We're sorry to hear about the issues with the charges. It sounds like there may have been confusion related to additional services, which are optional and would have been displayed at signup. Please contact our support team at support@prosperi.io so we can review your transactions. If there was an error such as being charged twice for the same service, we will certainly issue a refund. Best regards, Prosperi Customer Support Team
Free Trial Scam
I downloaded this app because someone asked me if it was any good and I had never heard of it. The app indicated that it came with a three day free trial; which I decided to try. Within minutes of the free trial, I decided this app is ideal for beginners only; as the content (no matter what level of experience you say you are) speaks of investing in a way a person whom has never heard of investing would benefit from. Beginning more than a novice investor, I canceled the subscription same day I started the account (day one of the 3 day free trial). On the fourth day of having the app downloaded, I was billed for a full monthβs subscription. Buyer bewareβ¦
Response from developer
Hello, Thank you for bringing this to our attention. If the subscription was indeed canceled during the free trial period, you should not have been charged. We take such concerns seriously and would like to resolve this promptly. Please contact us at support@prosperi.io with your account details so we can verify the cancellation and ensure any incorrect charges are refunded. Best regards, Prosperi Customer Support Team