You people are just too sweet. Your service is top notch. So good.
Developer Response
We are thrilled to receive your feedback! Thank you for choosing FairMoney!Their interest is too much you paying 50/50 please you people should try and reduce it so people can be able to pay back
Developer Response
Hi osuihni! We are sorry to learn that you are dissatisfied with our interest rate. However, our interest rates are market-friendly and repayment is scheduled into your preferred duration to make the loan easy to repay.^IJ
I personally think the owner of FairMoney should distribute guns because what is that interest rate, it’s giving thief vibes and why would you guys be able to empty my account before I can even fund my account. Just make sure you clear the loan you deducted the money…. It’s a useless app for new users, y’all can try it out though
Developer Response
Our interest rates are considerable because it is determined by your current credit score however you have the advantage of the loan being scheduled into a duration that makes it to repay. We are hopeful that you will take the loan payback on time to boost your credit score so you can get more loans with lower interest
You guys are great but also you guys need to increase loan offers. Thanks and well done
Developer Response
We are eager to give you a higher amount loan, but your credit score may have made you ineligible for a higher loan. May we suggest that you start using the app to receive all of your funds regularly within 15 -30 days to boost your credit score and increase your chances of getting more loansThey are really good and easy to pay back
I took a loan of 200k at the middle of the month but the interest added to the 200k is just too outrageous but then loan extensions option wasn’t available on iPhone may I know why ?
Concerning the payment history, it doesn’t show transactions id, so if you send money to someone and they don’t receive no transaction id to complain for the receiving bank
Developer Response
HI Akinola19! We apologize that you are having issues viewing your transactions, there may have been a glitch while loading up the app, please delete the app and download the newest version then log in again and view your transaction, if errors persist kindly chat with us on WhatsApp at +2348101084635 so we can investigate and assist you betterI hope this message finds you well. I am writing to express my concern regarding the interest rates on your loans. I have noticed that the rates are significantly higher compared to industry standards, which makes it challenging for customers to manage repayments effectively.
I urge you to reconsider and adjust your interest rates to a more reasonable and competitive level. This would not only benefit your customers but also enhance your reputation and customer satisfaction.
Thank you for your attention to this matter.
Developer Response
Dear Abitugele! We appreciate you for sharing your concerns. Our interest rates and the amount of the loan you are offered depend on your current credit score.
We usually advise the following to boost your credit score and get loans at lower interest rates, please make sure you repay your loans on time, then start using the app to receive all of your transfers and your transactions also ensure that you do not have unpaid loans with other creditors
I tried downloading the app now nd trying to get a loan it’s too long to verify it i came under the Epps app now to see reviews no good reviews here pls if you borrow me today when I’m going to pay back coz I see someone that said he borrowed today nd the next three days you start disturbing him why
Developer Response
Hi Mubby67, We apologize for the difficulty you had installing the app, please ensure that you download the correct FairMoney App, and then our loan offer, interest rates and repayment duration are determined by your current credit score, finally we would only remind of your repayment within 14 to 7 close to the due date I can’t tap on any transaction on account history to view payment receipt, this issue needs to be fixed on fair money app for IOS. When I pay someone, I can’t go to my account history to get receipts and show the person my proof of payments, likewise when I receive funds on the app, I can’t tap on the transaction to see sender details, I can only view accounts history but can’t tap on it to view details of payment
Developer Response
We appreciate you for sharing your concerns with us, Glorious Olu! We are currently working on the features to include the Transfer Receipt in the transaction history of the app. In the meantime, you can contact us at help@fairmoney.io to have the receipt generated for you. Please bear with us a more
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