I got a loan for 150k and total to pay back was 228k which is super high interest rate..
I paid the loan back and I need another loan but they offer me only 6k after they made 78k on me very terrible
Developer Response
It was not our intention to displease you but your credit score may have reduced when you applied for another loan We are hopeful that you take the offer payback on time and start using the app to receive all of your funds, to boost your credit score and increase your chances of getting more loans with lower interestBeen unable to link my opay account debit card it just keep loading for hours
Developer Response
Hi PERRIE CHASE We apologize for the difficulty. Please check in with your Bank and confirm if your card can be used for transactions like this and if the card be verified with OTP. If you get a go-ahead then make sure you have at least N50 in the account then try again. If the difficulty persists kindly send us a screenshot of the errors you get to us on WhatsApp at +2348101084635It’s been 15days now I was unable to sign on the app and it keep saying somthing went wrong !! Please you guys should be carful because I can’t access my 50k on the account for this 15days
Developer Response
We apologize for the difficulty you had logging in! We however need to investigate further, please send a screen recording of the steps that you followed till you encountered an error. to our WhatsApp at +2348101084635 so we can have this issue resolved!My loan is for 3 months and this is just the first month and they have been calling me to pay I still have 2 months left to complete the loan why the disturbance
Developer Response
We did not mean to cause you any discomfort, usually, you will few calls when it is close to the due date of each of your monthly instalments, you can repay your loan early or please ensure your account is adequately funded on or before the due date to avoid attracting a late payment charges I have been trying to apply for a loan from the FairMoney app and I have did that twice and I always pay back before the due time, far back before the due time and now I am trying to take a loan I even have access to click continue,I can’t even click continue. It’s stock here for weeks . I have reported so many times and they keep saying the same thing I should update and I have uninstall and install again more than 200 times diversion that the customer support is asking me to upgrade. It is not even finding the play store. I am very very mad with these Fairmoney , even after the updates and uninstall several times it’s work perfectly but once it gets the button to click continue to take a loan, it would just stay there without moving any step forward I believe this is been operated by the Fairmoney because the rest of the icon and the button is working fine why will it only be the continue?
Developer Response
We sincerely apologize for the issues you had completing your loan request, it appears that the app on your device is corrupted, so simply deleting and installing a new one should have corrected the glitches. However, we need to investigate further kindly chat with us on WhatsApp at +2348101084635. you will send us a screen recording of the steps that you followed up to the point you got stuckFinding it very difficult to verify and I use good phone
Developer Response
We apologize for the difficulty, tomi.spar! Kindly share a screen recording of the steps you followed up till the point you got an error, send it to our WhatsApp at +2348101084635 so we can investigate and assist you better I have been trying to apply for a loan from the FairMoney app and I have did that twice and I always pay back before the due time, far back before the due time and now I am trying to take a loan I even have access to click continue,I can’t even click continue. It’s stock here for weeks . I have reported so many times and they keep saying the same thing I should update and I have uninstall and install again more than 200 times diversion that the customer support is asking me to upgrade. It is not even finding the play store. I am very very mad with these Fairmoney , even after the updates and uninstall several times it’s work perfectly but once it gets the button to click continue to take a loan, it would just stay there without moving any step forward I believe this is been operated by the Fairmoney because the rest of the icon and the button is working fine why will it only be the continue?
Developer Response
We sincerely apologize for the issues you had completing your loan request, it appears that the app on your device is corrupted, so simply deleting and installing a new one should have corrected the glitches. However, we need to investigate further kindly chat with us on WhatsApp at +2348101084635. you will send us a screen recording of the steps that you followed up to the point you got stuckMost unreliable app ever, I saved some money with this app and on the day I’m supposed to withdraw. The app started glitching and refused to pay out my money, reached out to customer care via email and calls and till now I still can’t withdraw. Worst financial app I’ve ever used. Be careful
Developer Response
We apologize that you had difficulty trying to withdraw your funds, we would like to investigate the issue further and get you a resolution as quickly as possible Please chat us on WhatsApp at +2348101084635 right awayPlease I don’t have access to the phone number I used to register years back
Developer Response
Thank you for letting us know about your difficulty, Gizzy24th usually you will be required to retrieve your registered phone number, but if you do not have a running loan you can change the phone number by simply clicking on the "Lost phone number?" option when you want to log into the app. If you need more assistance please chat with us on WhatsApp at +2348101084635 My loan payment duration is for 3 months this month of April is the last month, yesterday afternoon I completed the payment but the app is yet to acknowledge the payment up till now the app is still showing that I still have an outstanding payment for this month .
WHY?
Developer Response
This is unusual because the loan would have been paid into your FairMoeny balance unless your account needs an upgrade so it can contain the amount that was disbursed. Kindly chat with us on WhatsApp at +2348101084635 so we can investigate and assist you better
OmorObah
PERRIE CHASE
Obakpororo240
E-unity
EKENE EKENE
tomi.spar
BusyCheese
Gizzy24th
Qoalink
