Tried several times putting my NIN number and upgrading to to level 2
But it won’t let me
Just keeps saying could not verify
Deleted the app and installed it again
Still the same
Developer Response
We apologize for the difficulty, Certified5234! There may have been connectivity issues with the verification when you tried to upgrade your account Kindly chat with us on WhatsApp at +2348101084635 so that we can check your request and assist you further
You people are very wicked have been complaining about an issue for you guys for over a month yet you didn’t fix the issue
Have already complain to you via instagram,Facebook, and even email that your app is not working on iOS 15 yet uou didn’t fix it I have money there yet I can’t login this is a total inconvenience
Developer Response
We apologize that you could not use the app, the issue has been fixed in the new updated version 1.23.6, please delete your current app and download the new version. then log in againI wanted to know how to remove a star rating because i mistakenly sent a star which should be zero star because how would y’all not let me take a loan since a month back and I’ve been taking loan and paying back right on time before the agreed pay back with interest day and I didn’t know how y’all didn’t let me take a loan now when I needed it the most and you know I’d have paid back long ago if you had let me take it back and I have numerous transactions in my history so once I’m eligible again I’m giving your operation services the last chance and I’m locking my account immediately so y’all should work on that….
Developer Response
This is not the way we want you to feel 1773kksh. We are eager to give you a loan, but your credit score may have made you ineligible. May we suggest that you start using the app to receive all of your funds and ensure that you do not have unpaid loans with other creditors. Then try again in 15 -30 days Why is your app not working on iOS 15 and have updated it to the latest update yet it’s not working is there something you can do about it?
Developer Response
We apologize for the difficulty and we observed 2 issues could be preventing the app from loading properly
1. Your device may be running low memory or storage
2. The IOS version of your phone may be outdated
May we advise you to free up space on the device and also to check and update the IOS version of your iPhone
Then you can delete the app and download a new versionI got my first loan today and I was approved for 10k to repay back 14k 40% interest, but that is not the case , now FairMoney has disturbed the money to my FairMoney account whenever I try to withdraw to my other banks it keep saying they can’t verify my account , I have tried like 4 of my banks and same error, I contact once of there customer support on Twitter and he still can’t help me , the loan we be due in a month with the interest if I we not be able to withdraw my fund then don’t expect me to pay back the loan
Developer Response
We apologize for the difficulty that you have not been able to make a withdrawal, due to the verification, please chat with us on WhatsApp at +2348101084635 send us your registered phone number so we can assist you further What’s wrong with your app it’s hasn’t been loading since yesterday and have been doing everything your staff order me to do and yet no changes
Developer Response
We apologize for the difficulty and we observed 2 issues could be preventing the app from loading properly
1. Your device may be running low memory or storage
2. The IOS version of your phone may be outdated
May we advise you to free up space on the device and also to check and update the IOS version of your iPhone
Then you can delete the app and download a new versionThis app has been borrowed me #90,000 before and I made my payment at the right time so why are they reducing my loan offer to #5000
Developer Response
It was not our intention to displease you but your credit score may have reduced when you applied for another loan We are hopeful that you take the offer payback on time and start using the app to receive all of your funds, to boost your credit score and increase your chances of getting more loans with lower interestThey are reliable
Developer Response
Your comment warms our hearts and we are inspired to keep giving an amazing experience! Please add us on WhatsApp at +2348101084635 to get quick answers to your inquiries
I was enjoying this app until it required an update, and since I’ve updated it, it doesn’t load contents
At first I thought it was network issues, then I changed my internet connection all to no avail
I see no point why it’s been updated
Developer Response
We apologize for the difficulty! Your device may be having low storage space or the the IOS version is outdated.Please check and free up space on your phone also to update the OS of your iPhone, then try logging in againFairMoney is one of the best of them but why did you borrowed me less money after paying the first loan immediately. You reduce the amount you borrow me why that
Developer Response
It was not our intention to displease you but your credit score may have reduced when you applied for another loan We are hopeful that you take the offer payback on time and start using the app to receive all of your funds, to boost your credit score and increase your chances of getting more loans with lower interest
Certified5234
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