Leave a Review EarthLink
Horrible app and customer service
Horrible app , and website. I was able to log in into the app perfectly fine. And all of a sudden it keeps saying error and that my credentials are incorrect every time I want to log in. I have tried doing the “forgot my password” and send the reset info to my email and I don’t even receive the email. I’ve uninstalled the app multiple times and nothing. I’ve retried opening and closing the app no solution either. I called to get help and they take forever to respond or simple are horrible at helping themselves. Mind you I just got their internet service today and I have had problems with EarthLink services all day. Completely changing my internet services to another company. I do not recommend EarthLink.Show lessAt_t.
Waste of time app
Won’t let you register email Won’t let you set up a new account and won’t recognize that you’re trying to change password. Total waste of timeBoss positive
Awful app
For those having trouble with the EarthLink changes that went into effect August 9th, I was about to go mad with the verification code thing. Today I called EarthLink and got a tech in India who spoke clearly and was very helpful. He had me go to webmail, click preferences and then security. There you can choose either the added security verification code or default. I told the agent the nightmare is once we get the verification code going back to enter it sends subscribers down a rabbit hole of where to enter the code. Maybe going to the default walk around will help. Good luck!Show lessZara Zorro