RH User Reviews

Reviews Summary

Top reviews

Excellent program, app needs work

Reverse Health program is one of the best programs I’ve seen. I’m a health coach and have been exposed to and researched multiple weight loss programs. The nutritionist and coach are fantastic. I absolutely loved the provided meal plan and the daily tips. The choice of exercise videos is amazing. Also the videos for each week were very inspiring, informative, educational, and enjoyable. The app, however, it needs some work. It is not extremely user-friendly and when you go to swap out a meal, it often puts it in the wrong timeslot. I.e. I changed my lunch. It moves it to dinner. I had to log off/on and reinstall several times. The tracking of fitness and activity and progress overall could be a little easier that I have found so in other apps. But overall, I thoroughly enjoyed this program and would recommend it to anyone looking to lose weight and keep it off.
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Response from developer

Thanks for the fantastic feedback! We’re thrilled to hear you’re enjoying the program and finding the meal plans, tips, and videos valuable. We also appreciate your input about the app's usability. For any concerns or suggestions related to the app, please email us at feedback@reversegroup.io. We’re always working to improve and will take your feedback into account. Have a wonderful day!

Brilliant app

I have tried many diets. This is the only one that has worked for me. Vast selection of recipes, the plan is easy to stick to and the weight is falling off.

Response from developer

Thank you so much for sharing your experience! We’re thrilled to hear that our program is working well for you. With a vast selection of recipes and an easy-to-follow plan, we're glad to be a part of your weight loss journey. Keep up the great work! 🌟

Refund process is a nightmare

The app did not provide the features I needed. I canceled my subscription and requested a refund less than 24 hrs after purchase, but was only offered 50% refund with lifetime access unless I could provide screen shot evidence over 14 days that I followed the program (ie, made the foods they suggested with a picture of the plate; and logged their workouts/coaching sessions) and didn’t lose weight. I’m extremely disappointed both with the offerings of the program itself and with with customer service process. Every time I got an email reply it was someone new offering me the same thing the last person did. 0/10 do not recommend.
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Needs a little more to be user friendly

I downloaded this app a little over a week ago. It has been helpful with tracking my progress such as exercise, water intake, meals and weight loss. To me it’s very basic for the price.
A few areas of improvement to further tailor this app to each individual & be more user friendly would be:
Filters: The ONLY filter available when replacing a meal is the time it takes to make it. It would be nice to be able to further filter the meal options by mealtime (dinner, snack, etc). When I see a meal I’d like to replace another meal with it may show lunch when I need to replace dinner because I can’t filter what meal I’m replacing. It’s very frustrating.
Meal Replacement: when I want to replace a meal I have to go to the meal planner to do so and can’t access it from the tracker.
Exercise: It’s nice that they have a recommendation video for each day. However, if I’m unable to do leg work for example or just want a different video there is no way to change it. So this video becomes a permanent choice and not a recommendation since it is not able to be changed.
I have lost a couple pounds so far and enjoy the app other than these few issues. Hopefully this trend will continue.
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Response from developer

Thank you for your feedback and for sharing your experience with our app. We’re sorry to hear that the current features aren’t meeting your needs as well as we’d like. We truly value your suggestions for improvements. Please email us at feedback@reversegroup.io with the details of your concerns, and we’ll make sure your request is processed. Your feedback helps us enhance the app and better serve you. Thank you for your patience and for being part of our community.

Can’t recommend less

Buyer beware! I reported bugs twice (screen freezes, issues with the water tracking feature not resetting after 24 hours). Finally, I asked for a refund due to all the tech issues I was facing. Customer service took me through all sorts of offers (free lifetime access to an app that’s driving me crazy somehow isn’t appealing! Go figure!), before telling me I’d need to have a screen recording of the issue if I expect a refund. It’s not just about the $72 I spent. It has felt like a scam since I reported issues on two separate occasions for tech and now they are saying they don’t have enough proof of tech issues. Avoid this app at all costs!!
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Shockingly bad customer service

This company offered a deal for a couple of £s a month, took the whole amount and are now arguing about refunding it. I contacted them as soon as I realised what had happened and had checked the app.
The plan offers nothing of any value. I would give it ZERO stars if I could. The customer service is shocking. I would not recommend this app/plan to anyone. Please check very carefully before you press that ‘get’ button!!!
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Response from developer

We’re truly sorry to hear about your experience and understand your concerns. Please email us at feedback@reversegroup.io with the details of your issue, and we’ll work to resolve it as quickly as possible. Thank you for bringing this to our attention.

Not for me

All the meal plan recipes contain nuts which is really annoying for someone with nut allergy where looking at food pictures containing nuts makes me feel physically ill. Recipes contain lots of weird ingredients like whey powder and stevia rather than “real” food. Not a family friendly meal plan as it just encourages lots of snacking. Supplement section is an attempt to flog you their own overpriced products. Save your money and read Fast Like a Girl instead.
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Response from developer

We’re sorry to hear that our meal plan didn’t meet your needs. We want to assure you that you can customize the plan to avoid any foods you’re allergic to or don’t like. Please email us at feedback@reversegroup.io with the details of your experience, and we’ll be happy to assist you. Thank you for your feedback.

5 Michelin Stars For Service

I am loving this app for so many reasons. But especially for the service they give. It is fast, they get you what you need, they are kind and cheerful. Do you know Disney used to be the standard in service but as far as I’m concerned Reverse Health does even better.
I’m losing the last of weight that I just couldn’t lose. And that’s not all I’m losing. I have lost Decision fatigue about what to eat. I’m gaining feeling great energy. Many thanks to Agnes and Jenny B. Help with traveling and mixing things up. Woo hoo!
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Response from developer

We’re thrilled to hear you’re enjoying the app and having such a positive experience! It’s fantastic to know the service has made a difference for you. We’ll be sure to pass along your thanks to Agnes and Jenny B. Keep up the great work, and here’s to continued success and energy! 🎉😊

Beware: Generic and Deceptive App - No Refunds!

If you're considering downloading Reverse Health, I strongly advise against it. This app promises personalised experiences but delivers nothing but generic content. Moreover, its deceptive subscription model lacks transparency and fairness.

Firstly, the content provided by Reverse Health is disappointingly generic, failing to offer the personalised experience it claims. Whether it's recommendations, notifications, or user interactions, everything feels like it's been mass-produced without any consideration for individual preferences.

Furthermore, the app's subscription renewal process is downright deceptive. Users are not adequately warned before their subscription renews, denying them the chance to cancel in time. What's worse, the app refuses to issue refunds, leaving users feeling cheated and frustrated.

In conclusion, save yourself the hassle and avoid Reverse Health at all costs. Its lack of personalised content and deceptive subscription practices make it a clear example of spammy app tactics. Don't fall for their promises, as you'll only end up disappointed and out of pocket.
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Response from developer

We’re truly sorry to hear about your experience with our app and the subscription process. We understand your concerns about the content and renewal issues. Please email us at feedback@reversegroup.io with the details of your situation, and we will investigate the matter and work to resolve it promptly. Your feedback is important to us, and we appreciate the opportunity to address these issues. Thank you for bringing them to our attention.

50 and Grateful

I’m so grateful for this App. Meal plan is uploaded and recommended but you can replace with other recommended recipes also programmed or enter your own food. I’ve done all weight loss programs All of Them!! Having all of this in one app with daily tips and even exercise videos is great.

Mostly when people ask me about this program I respond that it is Kind. For any other post 45 year old women dealing with all the “joys” of this phase of life you will understand what “kind” means as it relates to lifestyle changes and meal plans. I am a full time mother, full time trial attorney, full time wife. Ease and compassion are as important as weight loss. Highly recommend. Thank you Reverse Health.
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Response from developer

Thank you so much for the kind words! We're thrilled to hear that our app is making a positive difference in your life. It's wonderful to know that the convenience, compassion, and variety we offer are resonating with you. Your recommendation means a lot to us. Thanks for being a part of the Reverse Health community! 🌟

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