Meal plans
Response from developer
We’re sorry to hear that you had trouble finding yesterday's breakfast. We offer a wide range of meals for daily routines, but we understand the importance of being able to repeat meals you enjoy. Please email us at help@reverse.health with the details, and we’ll work to address this issue as soon as we receive your message. Thank you for bringing this to our attention.
Fussy app no refund policy
I don’t recommend them at all! It’s kind of money theft ! After one hour from purchasing the app I couldn’t refund it I cancelled the subscription contacted them but they kept sending me annoying emails with their offers I am not interested !
Please don’t purchase such program that you have to cook the whole day for 7 days a week!
Response from developer
Thank you for sharing your experience. We understand your frustration and appreciate your feedback. Please email us at feedback@reversegroup.io with the complete details of your issue, and we'll process your request as soon as we receive it. We're here to help and hope to resolve this for you soon!
SCAM
Just a scam! They will take your money but the app does not work. Full of glitches.
Tried to get a full refund, but after multiple attempts and offering me a life time subscription - for an app that doesn’t work! - they eventually gave me 50% of the fee back. Scammers!!!
Response from developer
We sincerely apologize for the inconvenience you experienced with our app. We take these concerns seriously. Please email us at feedback@reversegroup.io with your details so we can address this issue promptly and review the app’s performance. Your feedback will help us improve. Thank you for reaching out.
All Round Support
Response from developer
We're thrilled to hear that you're loving the program and finding it educational and helpful for your weight loss needs! It's great to hear that the team was able to assist you with adapting your plan to accommodate your sensitivities. Thank you for recommending it to women at any stage of menopause. If you ever need further assistance or have any questions, please don't hesitate to reach out. Keep up the great work!
It’s pretty good but could do better
Can’t return to yesterday to update bits I forgot (additional cups of water, snacks etc).
Some of the meal recipes are questionable - missing steps, listed ingredients not mentioned during the how to so unclear where to use them…..also oddities like savoury cheese pancakes with yogurt and fruit? and there is no option to swop with other existing recipes just lump it or go it alone and make something yourself.
Response from developer
We're sorry to hear about the issues you're experiencing with the app. Please email us at feedback@reversegroup.io with detailed information about the glitches, missing steps in recipes, and any other concerns you have. Your feedback is valuable to us, and we'll work to address these issues promptly. Thank you for your understanding.
App functionality lost in upgrade
Response from developer
We're sorry to hear about the challenges you're facing with the recent upgrade. Your feedback is important to us. Please email us at feedback@reversegroup.io with the details of your concerns. We'll do our best to address them and improve your experience. Thank you for your patience and understanding.
Good program, frustrating app
Response from developer
Thank you for sharing your feedback. We're glad to hear that you appreciate the "progress not perfection" mentality and the common-sense approach to nutrition. We're sorry to hear about your frustrations with the meal plan and recipe search function. We'll take your feedback into consideration as we continue to improve the app. If you have any other suggestions or concerns, please don't hesitate to reach out to us at feedback@reversegroup.io. Your input helps us provide a better experience for all our users.
The app keeps freezing
Response from developer
We're sorry you're experiencing freezing issues with the app. To resolve this, please email us at feedback@reversegroup.io with details about your device (e.g., make and model), the version of the app you're using, and any specific actions that lead to the freezing. We'll investigate further to help resolve the problem.
Life change
Response from developer
That's great to hear! We're glad you're finding the program helpful and easy to follow. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to support you on your health journey!
74 year old
Response from developer
What a happy accident! We're thrilled that you stumbled upon Reverse Health and that it's been such a positive experience for you. It's fantastic to hear that you're seeing improvements in your health indicators and that you find the program easy to follow. We're here to support you every step of the way, and we're delighted to have you as part of our community. If you ever have any questions or need assistance, please don't hesitate to reach out. Keep up the great work!
