please cancel my subscription i have a new remote
Developer Response
Dear Bison all! We aim to deliver a great experience and we’re sorry you were left unhappy with our app. Our support team will do their very best to help you out, you just need to contact them via e-mail support@tvremote-smart.app with this exact message. Best regards Universal Remote • TV Control Support TeamI have no money and I have to pay :(
Developer Response
Dear User! Thank you for taking the time to provide us with a feedback and rating of our application. Though it is very discouraging to learn that you were left disappointed with it. We offer a free 3-day trial period that will let you get a taste of what's there in the premium version. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations and the option to purchase a subscription is a choice for you to make. For complete access to all Universal Remote TV Control features, you will need to subscribe to Premium. In fact, we have a variety of subscription plans in our application: weekly, monthly, yearly. Best regards, Universal Remote • TV Control Support TeamSaid it was a free 3 day trial. Had to pick a plan to download. 2/2/24 It didn’t work on my tv so I cancelled in under 5 minutes. It said I have use of app until 2/2/25. Don’t do it!!! I am very unhappy.
Developer Response
Dear User! Thank you for taking the time to let us know about your experience. We would like to know your feedback in detail. Kindly write to us at our email address support@tvremote-smart.app so we could discuss your bad experience and find a solution. Thank you. Have a nice day, Universal Remote • TV Control Support TeamRemote doesn’t work, I want to cancel without a charge
Developer Response
Dear User ! We aim to deliver a great experience and we’re sorry you were left unhappy with our app. Our support team will do their very best to help you out, you just need to contact them via e-mail support@tvremote-smart.app with this exact message. Best regards , Universal Remote • TV Control Support TeamI thought maybe my Wi-Fi was just weak, but no matter what time of day the remote quickly disconnected from the TV. It only worked for a few seconds, and then nothing. I bought a new app to do the same thing and that doesn’t happen and it doesn’t happen with my Roku remote app for my other TV either so it must just be this one.
Developer Response
Dear User! We greatly appreciate your usage and the high rating you've given our application. We regret to learn about your encounter. Our technical team is eager to assist you in resolving this matter. If you wouldn't mind, could you kindly contact us through the support section support@tvremote-smart.app within the app, using this precise message? Additionally, please provide the specific model and operational system of your TV. This will enable our technical team to delve into the potential issue that may have occurred in your unique situation. Best regards, Universal Remote • TV Control Support TeamIt does not connect to my TV and does not work at all. It does not allow me to cancel my subscription.
What a waste of time.
Não conecta com minha TV e não funciona. Mas não oferece a opção para cancelar a assinatura. Como faço para não ser cobrado após o 3 dias grátis? Não cheguei nem a usar.
Developer Response
Dear User! We greatly appreciate your usage and the high rating you've given our application. We regret to learn about your encounter. Our technical team is eager to assist you in resolving this matter. If you wouldn't mind, could you kindly contact us through the support section support@tvremote-smart.app within the app, using this precise message? Additionally, please provide the specific model and operational system of your TV. This will enable our technical team to delve into the potential issue that may have occurred in your unique situation. Best regards, Universal Remote • TV Control Support TeamI was in an endless loop of error messages despite of following all the instructions. I give up.
Developer Response
Dear User! We greatly appreciate your usage and the high rating you've given our application. We regret to learn about your encounter. Our technical team is eager to assist you in resolving this matter. If you wouldn't mind, could you kindly contact us through the support section support@tvremote-smart.app within the app, using this precise message? Additionally, please provide the specific model and operational system of your TV. This will enable our technical team to delve into the potential issue that may have occurred in your unique situation. Best regards, Universal Remote • TV Control Support TeamDoesnt work. How do i get rid of without being charged?
Developer Response
Dear Dr McKenzie ! We aim to deliver a great experience and we’re sorry you were left unhappy with our app. Our support team will do their very best to help you out, you just need to contact them via e-mail support@tvremote-smart.app with this exact message. Best regards , Universal Remote • TV Control Support TeamDownloaded and opened app used it then changed to a different screen. Went back to the app and it wouldn’t work until you closed it out and reconnected to the TV!! And you have to have the original remote to accept it. Pretty useless!!
Developer Response
Dear User! We aim to deliver a great experience and we’re sorry you were left unhappy with our app and apologize for the inconvenience you experienced with our app. To resolve the issue, please try force closing the app and reconnecting to your TV. If the problem persists, please ensure that your TV is compatible and within range. If you wouldn't mind, could you kindly contact us through the support section support@tvremote-smart.app within the app, using this precise message? Additionally, please provide the specific model and operational system of your TV. This will enable our technical team to delve into the potential issue that may have occurred in your unique situation. Best regards, Universal Remote • TV Control Support TeamI guess a while back I downloaded it to see if it worked without purchasing but didn’t. Today I put in new card information and it charged me out of nowhere. How in the world does that even work? I haven’t had the app in years.
Developer Response
Dear User! Thank you for taking the time to let us know about your experience. We would like to know your feedback in detail. Kindly write to us at our email address support@tvremote-smart.app so we could discuss your bad experience and find a solution. Thank you. Have a nice day, Universal Remote • TV Control Support Team
bison all
RainbowRobloxGirl
Tlittleton68
marvie47
LaLaMonster87
tnicoluci
TK in OKC
Dr McKenzie
Jcarter8968
Ithinkilimethislittlelife
