Ridiculous
This is just insane to pay $59 for year just to use app to turn on and off tv..everything seems to be about $$ what has the world come toJays mixed services
Developer Response
Dear User! We appreciate your feedback and understand your concerns. Thank you, your feedback is extremely important to us to improve and enhance our customers' app experience.It includes rich information on users’ goals, needs, pain points, and expectations. The subscription option in our app is provided for users who prefer the convenience of having a universal remote on their mobile device without the need for multiple physical remotes. However, we understand that everyone has different preferences and needs. We value your suggestions and will take them into consideration for future improvements. Warmest regards, Universal Remote • TV Control Support TeamScam
Disgusting scam. Never pay for a remote control app, and especially not weeklyDolby Cavis
Developer Response
Dear User! Thank you for taking the time to provide us with a feedback and rating of our application. Though it is very discouraging to learn that you were left disappointed with it. We offer a free 3-day trial period that will let you get a taste of what's there in the premium version. If you cancel it before it ends - no funds will be withdrawn from your account, so there are absolutely no obligations and the option to purchase a subscription is a choice for you to make. For complete access to all Universal Remote • TV Control features, you will need to subscribe to Premium. In fact, we have a variety of subscription plans in our application: weekly, monthly, yearly. Best regards, Universal Remote • TV Control Support TeamIt broke my TV
This is trash. First, they want $6.99/wk to use it. I decided to give them the benefit of the doubt. As soon as I paid, I paired it to my tv and my tv and the app crashed. The app crashes every time it opens and now my tv is not working. I don’t even know how that happens! Do not waste your time. I couldn’t delete this app fast enough. Prayers for my tvDMB2013
Developer Response
Dear User! We greatly appreciate your usage and the high rating you've given our application. We regret to learn about your encounter. Our technical team is eager to assist you in resolving this matter. If you wouldn't mind, could you kindly contact us through the support section support@tvremote-smart.app within the app, using this precise message? Additionally, please provide the specific model and operational system of your TV. This will enable our technical team to delve into the potential issue that may have occurred in your unique situation. Best regards, Universal Remote • TV Control Support TeamTrash app
App doesn’t work then isn’t easy to cancel the subscription and they do not get back to you in a timely mannerAshspicee
Developer Response
Dear User ! We aim to deliver a great experience and we’re sorry you were left unhappy with our app. Our support team will do their very best to help you out, you just need to contact them via e-mail support@tvremote-smart.app with this exact message. Best regards , Universal Remote • TV Control Support TeamNot free
You can’t connect a tv without paying.You’re not cool
app keeps crashing
i need a refund !! i paid for a whole year and the app stopped working after a week 😡ZaiTheRealist
