Leave a Review Great Southern Mobile
Great Improvements
The options in this version are wonderful. The project and development teams for this application did great. Well done and thank you!Entering pin vs pw
I felt more secure entering in my pw at log in rather than the new the PIN number. And it’s annoying to be logged out instantly when I change screens on my iPhone to utilize my calculator. Maybe that can be changed in settings and I haven’t figured that out yet? Also if a pin is required at log in it would be more secure against hackers if it was a six digit pin vs four. That’s why I rated the new app 3 stars.Show lessEasy
Easy and saves me money as I live 20 miles from the bank.Nothing is right
A lot wrong with this app. The same button takes you to random areas and the “pending total” is no longer available. The IT department is quick to respond… I miss the old app.Love new app
This new version is so easy to use and move around on. Love it!Don’t care for the new format
I just used my debit card and wanted to
“Shut off” the card to any further transactions for the night. I’m unable to find a way to do this!
It was simple in the previous format.New App
The old app was easier to useOkay
Aesthetically, the new app is a great upgrade from the old.
However, I am seriously disappointed in the removal of the debit on / off feature, as well as the updates to the transaction notifications.
This provides limited options when needing to secure our accounts outside of business hours.
The new app will allow you to configure transaction alerts to be sent, but these notifications provide no value adding information other than the fact a transaction happened and its dollar value. Previously, we had notifications that would say who the transaction was with. Inevitably allowing for faster reaction times if in the event we did not recognize a charge. With the new notifications you would need to open the app each time. Along with this, all of the alerts are mixed in with the messages now, which cause the user to have to dig through the messages to find a reply from the GSB support team. Overall these updates diminish the user experience.
I am hoping updates come soon to either restore or optimize these previous features, which essentially were not broken.
Otherwise, we may consider working more heavily with our other banking services which offer features such as these.Show lessGreat App
The new App layout is by far greater than the old one.
Every bit of information about the accounts is available at ease.
It’s well developed and well organized.C s
This app is easier and faster than before
Can’t live without it I cannot understand
How it automatically moves money from
Account to account causing over drafts
I understand it’s new and the kinks must
Be worked out otherwise it is great C S