My Thanks
I always appreciate the staff @ the Neosho, MO facility. Each employee is very helpful to my needs, as I’m an amputee. My concerns, & business needs are their priorities towards my limited capabilities @ times. And, I’m truly grateful for each kindness they help me to not feel judged any less as a person doing my banking business. A huge Thank You for all of them…😊💕
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Account balance messages
I’m leaving a 2nd review in hopes that if you hear it enough, you will listen to those that have spoken. Please bring back the morning text messages that give us our account balance!!
Shut card off and balance notification
I want the option to shut my card off temporarily and it's gone. I also don't get texts in the morning telling me my account balance. There's no option to dispute or report a unauthorized transaction. This app is crap. Definitely a downgrade.
Great Improvements
The options in this version are wonderful. The project and development teams for this application did great. Well done and thank you!
Entering pin vs pw
I felt more secure entering in my pw at log in rather than the new the PIN number. And it’s annoying to be logged out instantly when I change screens on my iPhone to utilize my calculator. Maybe that can be changed in settings and I haven’t figured that out yet? Also if a pin is required at log in it would be more secure against hackers if it was a six digit pin vs four. That’s why I rated the new app 3 stars.
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Easy
Easy and saves me money as I live 20 miles from the bank.
Nothing is right
A lot wrong with this app. The same button takes you to random areas and the “pending total” is no longer available. The IT department is quick to respond… I miss the old app.
Love new app
This new version is so easy to use and move around on. Love it!
Don’t care for the new format
I just used my debit card and wanted to
“Shut off” the card to any further transactions for the night. I’m unable to find a way to do this!
It was simple in the previous format.
“Shut off” the card to any further transactions for the night. I’m unable to find a way to do this!
It was simple in the previous format.
New App
The old app was easier to use
