Great Southern Mobile User Reviews

Great Southern Mobile
Great Southern Mobile
Great Southern Bank

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  • Card locked

    My card is locked from the old app and this app doesn’t have the On/Off feature for the card
  • Why??

    Please, please, please bring back the morning balances text messages. The new app is nice, but without my favorite feature, I’d rather have the old one back
  • Great improvements!

    I’m really happy with the new app. The landing page is full of great information.

    Deposits are smooth as the camera app is very responsive! Great work GS IT folks!
  • Not bad

    I like the new app and the functionality but miss the amount of information provided from the previous version in notifications and the account summary being available as soon as the app opened. Notifications when the transaction occurs is nice but they are delayed and the old version at least gave me an idea of where the transaction happened. Now I got an entire days worth of notification all at once with no idea where the cards was used and causes a bit of stress the old app eased.
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  • Missing

    I am missing 2 accounts on this new app. It has made it very hard to do any mobile banking
  • App accessibility

    I have been issuing the old app since it came out, and I’m loving the new one! It is very easy to use and easier to find things!
  • I love the additions, but there are issues

    I was hoping that the ability to transfer money to a payee would be added, and it was, but I am not able to add a payee. I have an iPhone, but my partner who has an android was able to. I’m not sure what is going on, but I would appreciate if it could be fixed.
  • Session timeout using alternative registration

    I am logging into the new application and using the alternative method with SSN and account and when I get to the last step with entering email address and mobile number for the security method it gives me a message that my session has timed out. I have tried multiple times with the same result.
  • Lost daily balance notifications

    Since you removed daily balance notifications, that is a tool I used for security of my account. Happened every day without having to remember to check. That was a valuable tool. BRING IT BACK! New app doesn’t seem like an upgrade???
  • Acct balance updates

    I really miss the account balance update. I would receive a text message in the morning at 6:30 before I would go to the hospital. While at the hospital, I had no cell service I relied on those account balances so that when my husband called me, I needed to make a big purchase. I was able to tell him there’s plenty in the account. I will now I have to find an area to get cell service or go outside the hospital in order to look up my account balance. It also gave me peace of mind, knowing I had enough in there, for when my automatic bills were paid. I’m very disappointed this feature is gone. Please consider adding this feature back on the new app.
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